Technical Sales Engineer, Romeoville, IL

George E. Booth; Romeoville (IL); On-site; USD 65,000 - 100,000; Full time

Job summary

The George E. Booth Co. is seeking a full-time Technical Sales Engineer at our Romeoville, Illinois location to interface with customers, understand their needs, and coordinate with internal and external partners.

The ideal candidate will have the ability to develop product recommendations, prepare quotations, and manage orders through CRM and ERP systems, with occasional travel to customer sites. A clean driving record is required.

Qualifications

• Interfacing with customers to understand needs and maintain open communication with internal and external partners.

Responsibilities

• Assist customers with product selection based on project needs; prepare quotations and follow up.
• Develop comprehensive understanding of technical products (e.g., pressure, flow, resistance).
• Troubleshoot customer situations and analyze problems.
• Enter orders into ERP and Salesforce to support the Technical Sales team.
• Document quotations and follow up in Salesforce/ERP.
• Process orders through GEBCO ERP system.

Skills

Customer communication

Technical understanding

Client interfacing

Sales coordination

Tools

Salesforce

ERP system

Job description

The George E. Booth Co. is a family-owned and operated industrial automation sales company looking to hire their next full-time Technical Sales Engineer at our Romeoville, Illinois location.

The ideal candidate will have abilities to interface with customers to fully develop an understanding of customer needs and maintain open channels of communication with both internal and external partners to ensure all customer needs are met. Position is bound primarily to a standard office desk station with occasional travel to local territory during normal business hours. A clean driving record required. This role comes with a competitive compensation plan and as well as excellent benefits. All candidates must be legally authorized to work in the United States.

Responsibilities for the Technical Sales Engineer

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• TSEassist customers with selection of products based on the scope of project needs through various applications, prepare quotations and follow-up on status.
• TSEwill need a comprehensive understanding of technical products that may include but are not limited to concepts of pressure, flow, resistance, etc.
• TSEwill troubleshoot situations with customers to analysis and interpret any problems customers may encounter.
• TSE will enter orders into ERP system and Salesforce to help the Technical Sales team, as needed.
• TSEwill document quotation and follow-up through Salesforce/ERP system.
• Position will be required to process all orders through GEBCO ERP system.
• TSEwill be responsible for day-to-day decisions related to pricing and overall customer care within the company's established parameters.
• Position will coordinate and communicate regularly with outside salesperson to fully develop accounts within designated sales territory.
• Interaction with customers on-site may be required at times.
• All other duties as assigned

Position Type and Expected Hours of Work:

This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m., 40 hours per week. Occasional evening and weekend work may be required as job duties demand.

Travel

Overnight travel is rarely expected for this position; travel to customer sites during working hours or other office locations, especially the headquarters location may be expected.