Technical Sales Engineer

FSAStore.com; United States; Remote; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K with company match

Remote work

Flexible PTO

Professional development support

Job summary

Health-E Commerce is seeking a Technical Sales Engineer to serve as the primary technical authority on sales calls and RFPs, shaping scope, effort, and delivery timelines for integrated solutions. You will lead live product demonstrations and evaluate partner tech stacks for compatibility.

This role requires cross-functional leadership, deep API experience, and the ability to communicate complex tech to both non-technical partners and internal stakeholders.

Qualifications

• 5+ years in a Sales Engineering or similar role in B2B SaaS/fintech.
• Hands-on experience with API integrations and data exchanges.
• Familiarity with FSA/HSA/HRA platform ecosystems.
• Ability to explain complex tech to non-technical audiences.
• Experience owning client onboarding or technical implementation end-to-end.
• Proficiency with Salesforce for opportunity tracking and documentation.
• Bachelor’s degree in a related field or equivalent work experience.

Responsibilities

• Serve as the primary technical expert throughout the sales cycle and partner meetings.
• Inform solution design for FSASmartSpender, EaaS, DirectPay, and integrations.
• Support pre-sales demos and RFP responses with technical accuracy.
• Develop proficiency to run live demonstrations and articulate differentiation.
• Provide technical recommendations focused on revenue impact and cost reduction.
• Deliver scope, effort, and timelines for upselling and onboarding.

Skills

Sales Engineering

API integrations

Salesforce

Stakeholder communication

Education

Bachelor’s degree in Business Administration, Computer Science, Information Systems, Business Technology, or equivalent

Tools

Salesforce

EDI

SSO

Job description

About the role:

The Technical Sales Engineer acts as a primary technical authority on sales calls and RFPs, informs scope, effort and delivery timelines for integrated solutions, performs live product demonstrations, and evaluates partner tech stacks and objectives for compatibility - while serving as the connective tissue between Sales, Marketing, Partner IT, and internal Product/Engineering teams to keep deals moving from discovery to go-live.

Key responsibilities:

Complex Solution Selling

• Serve as the primary technical expert throughout the sales cycle - joining AM discovery calls and partner meetings when platform integrations or product delivery are on the agenda.
• Informs the solution design for primary product offerings (FSASmartSpender, Email-as-a-Service (EaaS),DirectPay, and related integrations) and is the primary liaison between Product and Sales.
• Support pre-sales demos and RFP responses with technical accuracy.
• Develop andmaintaintechnicalproficiencyin supported product offerings sufficient to run live solution demonstrations and articulate technical differentiation to enterprise partners.
• Provide a point of view on technical and process recommendations to partners and prospects, positioning solutions in terms of revenue impact, cost reduction, and partner satisfaction.
• Delivers technical scope, estimated effort, and delivery timelines to support sales up-selling, onboarding, and implementation needs.

Cross-Functional Leadership

• Acts as a key stakeholder alongside Product and Engineering across the deal lifecycle, providing sales and technical context that informs solution design decisions.
• Provide the connective tissue between AMs, Marketing/Creative, Partner IT teams, and internal Product/Engineering teams.
• Feed product feedback andintegrationfriction points back to internal stakeholders,representingthe partner’s technical voice internally.
• Participate in prioritization and scoping of new features and services alongside Product and Engineering, ensuring partner and market feedbackshapesthe roadmap.

Technical Troubleshooting & Solution Design

• Maintain deep knowledge of partner tech stacks and proactively surface compatibility issues or upgrade impacts.
• Identifypartner pain points and inform alternative technical or process solutions
• Works very closely with Product & Engineering teams to ensure new or modified integrations meet business requirements and that interface issues are documented and resolved before go-live.

Documentation & Enablement

• Oversee the production of technical scope documents and integration roadmaps that serve as the implementation handoff from sale to go-live.
• Partner with Product & Engineering to author supporting technical documentation - API specs, process flows, data flow diagrams – to ensure they are impactful for internal and partner-facing use.
• Maintain a partner-facing technical knowledge base; track versions, known issues, and resolution paths.

What you’ll need:

• Minimum of 5+ years in a Sales Engineering, Solutions Consulting, or Technical Implementation role in a B2B SaaS or fintech environment
• Hands-on experience with API integrations, EDI/file-based data exchanges, and SSO/authentication protocols
• Familiarity with FSA/HSA/HRA platform ecosystems - WEX,Alegeus, or similar TPA technology stacks strongly preferred
• Ability to communicate complex technical concepts clearly to both non-technical partners and internal stakeholders
• Experience owning client onboarding or technical implementation projects end-to-end
• Proficiencywith Salesforce for opportunity tracking, technical notes, and integration documentation
• Bachelor’s degree in Business Administration, Computer Science, Information Systems, Business Technology, or equivalent work experience

Compensation, Benefits, & Additional Details:

Health-E Commerce’s compensation philosophy is grounded in market data and internal equity to ensure fairness and consistency across the team. Individuals new to the company should generally expect offers to fall between the entry point and midpoint of the salary range. Our goal is to provide an offer that supports growth potential within the role and allows for future salary progression.

• Compensation: $90,000.00 - $110,000.00
• Sales Bonus: Eligible
• Discretionary Annual Bonus Eligibility: Up to 10%
• Medical, Dental, Vision, and 401K with a company match
• Dependent Care, FSA & HSA accounts
• Paid Parental & Bonding Leave
• Flexible PTO & office closure on all major holidays
• Monthly wellness & internet reimbursements
• Professional development including certification support & leadership coaching
• Mental Health resources
• 100% remote within the United States
• Must be able to work EST hours

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