Technical Sales & Customer Support Specialist

Traka (Assa Abloy); Lititz (Lancaster County); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive Salary

Paid Vacation and Sick Time

Medical, Dental, and Vision Insurance

401(k) Program

Tuition Reimbursement

Flexible Spending

Employee Assistance Program

Job summary

Traka (Assa Abloy) is seeking an Account Representative to support customers and sales in Lititz, Pennsylvania. The role involves managing customer relationships, resolving issues, and ensuring satisfaction.

Key responsibilities include order processing, technical support, and maintaining customer records. Candidates should have strong communication skills and 2–5 years of relevant experience.

Competitive salary and comprehensive benefits are offered.

Qualifications

• 2–5 years of sales/customer service experience.
• Ability to work independently and collaboratively.
• Experience in resolving customer issues and complaints.

Responsibilities

• Interact with customers to provide product information and process orders.
• Resolve customer issues and deliver technical support.
• Maintain accurate records of customer interactions and orders.

Skills

Strong written and verbal communication skills

Organizational skills

Proficiency in MS Office

Decision-making skills

Attention to detail

Education

High School Diploma, GED, or Associate degree

Job description

Traka (Assa Abloy) is seeking an Account Representative to support customers and sales in Lititz, Pennsylvania. The role involves managing customer relationships, resolving issues, and ensuring satisfaction.

Key responsibilities include order processing, technical support, and maintaining customer records. Candidates should have strong communication skills and 2–5 years of relevant experience.

Competitive salary and comprehensive benefits are offered.