Technical Sales Associate: End-to-End Customer Solutions

Altec; Saint Joseph (MO); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

401(k) with company match

Vacation & Holidays

Parental Leave

Disability Leave

Flexible Spending Accounts

Tuition Assistance

Employee Assistance Program

Life Insurance

Supplemental Insurance

Wellness programs

Job summary

Altec is seeking a Technical Sales Associate for Altec Work Trucks in St. Joseph, MO. The role focuses on providing creative, customer-centered solutions and coordinating the sales and operations process from quoting through order award and delivery.

The ideal candidate will have a Bachelor’s degree and at least two years in Customer Service, Sales Support, or Technical Support, with the ability to travel up to 20% and to analyze problems, communicate effectively, and manage tasks independently.

Qualifications

• Bachelor’s Degree required.
• Two years of successful experience in Customer Service, Sales Support, or Technical Support preferred.
• Available for overnight travel up to 20%.
• Must be able to independently analyze problems & develop solutions.
• Excellent communication skills.
• Candidate must be able to independently manage their time and tasks.

Responsibilities

• Interact with customers in ways that add value, occasionally entertain customers ensuring a positive experience.
• Develop and maintain knowledge of Altec products, customers, administrative and production processes.
• Serve customers by providing quotes, pricing, change orders, shipping and delivery information, while also facilitating quality issues and hosting factory tours and inspections.
• Work with engineering and operations teams to communicate customer needs and propose solutions.
• Participate in events to continuously improve our organization and our team members.

Skills

Bachelor’s Degree

Customer Service

Overnight Travel

Problem Analysis

Time Management

Communication Skills

Education

Bachelor’s Degree

Job description

Altec is seeking a Technical Sales Associate for Altec Work Trucks in St. Joseph, MO. The role focuses on providing creative, customer-centered solutions and coordinating the sales and operations process from quoting through order award and delivery.

The ideal candidate will have a Bachelor’s degree and at least two years in Customer Service, Sales Support, or Technical Support, with the ability to travel up to 20% and to analyze problems, communicate effectively, and manage tasks independently.