Technical Sales Associate

Altec; Saint Joseph (MO); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

401(k) with company match

Vacation & Holidays

Parental Leave

Disability Leave

Flexible Spending Accounts

Tuition Assistance

Employee Assistance Program

Life Insurance

Supplemental Insurance

Wellness programs

Job summary

Altec is seeking a Technical Sales Associate for Altec Work Trucks in St. Joseph, MO. The role focuses on providing creative, customer-centered solutions and coordinating the sales and operations process from quoting through order award and delivery.

The ideal candidate will have a Bachelor’s degree and at least two years in Customer Service, Sales Support, or Technical Support, with the ability to travel up to 20% and to analyze problems, communicate effectively, and manage tasks independently.

Qualifications

• Bachelor’s Degree required.
• Two years of successful experience in Customer Service, Sales Support, or Technical Support preferred.
• Available for overnight travel up to 20%.
• Must be able to independently analyze problems & develop solutions.
• Excellent communication skills.
• Candidate must be able to independently manage their time and tasks.

Responsibilities

• Interact with customers in ways that add value, occasionally entertain customers ensuring a positive experience.
• Develop and maintain knowledge of Altec products, customers, administrative and production processes.
• Serve customers by providing quotes, pricing, change orders, shipping and delivery information, while also facilitating quality issues and hosting factory tours and inspections.
• Work with engineering and operations teams to communicate customer needs and propose solutions.
• Participate in events to continuously improve our organization and our team members.

Skills

Bachelor’s Degree

Customer Service

Overnight Travel

Problem Analysis

Time Management

Communication Skills

Education

Bachelor’s Degree

Job description

Job Description

• Advocating for customers with creative solutions while leading and supporting the sales & operations processes.
• Working within a positive and team-oriented environment, the position engages in the technical aspects of products, and the details of order award and execution.
• Owning orders and managing the process from quoting, ordering, customer visits, and on to successful completion.

Responsibilities

Job Description

Altec is currently looking for a Technical Sales Associate for Altec Work Trucks in St. Joseph, MO. Technical Sales team members play an important role in revenue and profit growth for named accounts while providing creative, custom solutions for our customers.

We Enjoy

• Advocating for customers with creative solutions while leading and supporting the sales & operations processes.
• Working within a positive and team-oriented environment, the position engages in the technical aspects of products, and the details of order award and execution.
• Owning orders and managing the process from quoting, ordering, customer visits, and on to successful completion.

Altec is an Industry Leader at producing and selling lifting products -- bucket trucks, cranes, and equipment helping people access tough-to-reach places.

• Since 1929, Altec has been a company committed to exceptional customer service through teamwork and continuous improvement.
• We excel through innovative designs, integrated safety features, and dedication to total customer satisfaction.
• Altec is present in more than 100 countries throughout the world supporting the electric utility, telecommunications, contractor, lights and signs, and tree care markets.

The ideal candidate should possess the following qualifications and skills:

• Bachelor’s Degree required
• Two years of successful experience in Customer Service, Sales Support, or Technical Support preferred
• Available for overnight travel up to 20%
• Must be able to independently analyze problems & develop solutions
• Excellent communication skills
• Candidate must be able to independently manage their time and tasks

Some of the responsibilities include:

• Interact with customers in ways that add value, occasionally entertain customers ensuring a positive experience.
• Develop and maintain knowledge of Altec products, customers, administrative and production processes.
• Serve customers by providing quotes, pricing, change orders, shipping and delivery information, while also facilitating quality issues and hosting factory tours and inspections.
• Work with engineering and operations teams to communicate customer needs and propose solutions.
• Participate in events to continuously improve our organization and our team members.

Experience Level Adjustmnt

Should the selected candidate meet the qualifications of a more experienced level in the career path, the job level may be adjusted.

Benefits

Altec offers a competitive salary that rewards performance and dedication, along with a comprehensive benefits package that includes:

• Medical, Dental, Vision and Prescription Drug Program
• Retirement 401(k) Traditional or Roth Program Options with Company Match
• Vacation and Holidays
• Parental Leave
• Short Term and Long Term Disability Leave
• Flexible Spending Accounts
• Tuition Assistance Program
• Employee Assistance and Mental Health/Substance Abuse Program
• Life Insurance, Accidental Death and Dismemberment Insurance
• Supplemental Insurance including Hospital Indemnity, Critical Illness and Accident Insurance
• Additional Wellness Programs and Rewards Available

EEO Statement

Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.