Technical Sales Associate - Customer Solutions & Orders

Altec; Mount Airy (NC); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Vacation and holidays

Parental leave

Disability leave

Flexible Spending Accounts

Tuition assistance

Employee assistance program

Life insurance

Supplemental insurance

Wellness programs

Job summary

Altec is seeking a Technical Sales Associate in Mt. Airy, NC. You will advocate for customers, lead and support the sales & operations processes, and own orders from quoting, ordering, customer visits, and on to successful completion.

The ideal candidate has a Bachelor’s Degree and at least 2 years in Customer Service, Sales Support, or Technical Support, with the ability to travel up to 10%. You will independently analyze problems, develop solutions, and communicate effectively within a

Qualifications

• Bachelor’s Degree required.
• Two years of successful experience in Customer Service, Sales Support, or Technical Support preferred.
• Available for overnight travel up to 10%.
• Must be able to independently analyze problems and develop solutions.
• Excellent communication skills.
• Candidate must be able to independently manage their time and tasks.

Responsibilities

• Interact with customers to add value and occasionally entertain to ensure a positive experience.
• Develop and maintain knowledge of Altec products, customers, administrative and production processes.
• Provide quotes, pricing, change orders, shipping and delivery information, and facilitate quality issues; host factory tours and inspections.
• Work with engineering and operations teams to communicate customer needs and propose solutions.
• Participate in events to continuously improve the organization and the team.

Skills

Customer service

Communication skills

Time management

Problem analysis

Travel availability

Education

Bachelor’s Degree

Job description

Altec is seeking a Technical Sales Associate in Mt. Airy, NC. You will advocate for customers, lead and support the sales & operations processes, and own orders from quoting, ordering, customer visits, and on to successful completion.

The ideal candidate has a Bachelor’s Degree and at least 2 years in Customer Service, Sales Support, or Technical Support, with the ability to travel up to 10%. You will independently analyze problems, develop solutions, and communicate effectively within a