Technical Sales Associate - Customer Solutions & Orders

Altec; Daleville (VA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with Company Match

Vacation and Holidays

Parental Leave

Disability Leave

Tuition Assistance

Employee Assistance Program

Life Insurance

Wellness Programs

Job summary

Altec is seeking a Technical Sales Associate in Roanoke, VA. You will advocate for customers with creative, custom solutions while leading and supporting sales and operations processes.

The role involves owning orders from quoting through delivery, meeting customer needs, and collaborating with engineering and operations.

The position offers a comprehensive benefits package and opportunities for travel up to 10%.

Qualifications

• Bachelor's degree required.
• Two years' experience in Customer Service, Sales Support, or Technical Support preferred.
• Willingness to travel up to 10% overnight.
• Ability to independently analyze problems and develop solutions.
• Excellent communication skills.
• Time management and task organization.

Responsibilities

• Own orders and manage the process from quoting through delivery.
• Interact with customers to provide quotes, pricing, change orders, and delivery details.
• Work with engineering and operations teams to communicate customer needs and propose solutions.
• Serve customers by facilitating quality issues and hosting factory tours and inspections.

Skills

Customer Service

Sales Support

Technical Support

Communication

Education

Bachelor's Degree

Job description

Altec is seeking a Technical Sales Associate in Roanoke, VA. You will advocate for customers with creative, custom solutions while leading and supporting sales and operations processes.

The role involves owning orders from quoting through delivery, meeting customer needs, and collaborating with engineering and operations.

The position offers a comprehensive benefits package and opportunities for travel up to 10%.