Technical Publications Leader - Hybrid, Impactful Docs

Socket.dev; New York (NY); Hybrid; USD 94,000 - 120,000; Full time

Benefits offered by this job

Competitive Salary

Paid Holidays

401(k) match

Job summary

Toyota Material Handling North America is seeking a Technical Publications Assistant Manager to lead a team of technical writers and graphic design professionals, overseeing publication planning, development, reviews, and delivery for Raymond and Toyota brands.

You will collaborate across engineering, product development, service, and cross-functional groups to ensure content meets customer, quality, delivery, and compliance needs, while driving content strategy and continuous improvement.

Qualifications

• Familiarity with CCMS, DITA methodologies, documentation lifecycle management, and technical publishing processes.
• Demonstrated ability to lead, mentor, or develop others and foster a collaborative team environment.
• Experience coordinating cross-functional projects, schedules, and competing priorities.
• Excellent listening, communication, analytical, organizational, interpersonal, and negotiation skills.

Responsibilities

• Lead, mentor, coach, and develop technical publications employees through regular 1:1s, goal setting, performance discussions, and development planning.
• Develop and maintain project schedules and publication plans supporting Raymond and Toyota new product development initiatives.
• Coordinate technical documentation throughout the publication lifecycle, including planning, development, review, approval, and delivery.
• Review and approve manuals and departmental standard work to ensure accuracy, consistency, quality, and publication readiness.
• Partner with engineering, product development, service, and other stakeholders to deliver clear, accurate, and customer-focused technical content.

Skills

CCMS

DITA

leadership

Cross-functional

communication

publication systems

content management

Education

Bachelor's degree

Tools

Documentation tools

Job description

Toyota Material Handling North America is seeking a Technical Publications Assistant Manager to lead a team of technical writers and graphic design professionals, overseeing publication planning, development, reviews, and delivery for Raymond and Toyota brands.

You will collaborate across engineering, product development, service, and cross-functional groups to ensure content meets customer, quality, delivery, and compliance needs, while driving content strategy and continuous improvement.