Technical Project Manager II

Vailsys; Chicago (IL); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

401(k) savings plan with company match

Annual Bonus Program

35 days total annual PTO

Paid maternity and paternity leave

Relocation allowance

Gym membership

Technical and Professional Development

Job summary

Versay is seeking an experienced Technical Project Manager in Illinois/Chicago to partner with engineering, product, and operations to define scope, timelines, and success metrics for feature development and platform enhancements. You will drive prioritization, manage the backlog, and ensure timely communication across teams.

Responsibilities include stakeholder coordination, backlog execution, release planning, and documenting deployments and progress.

Qualifications

• 3–4+ years in a technical project management role.
• Proficiency with Jira or similar ticketing system.
• Knowledge of Scrum practices (sprint planning, review, standups, grooming).
• Experience interacting with internal and external customers.
• Experience in a highly technical environment and diverse teams.
• PM lifecycle knowledge and strong communication skills.
• Preferred: PMP certification.

Responsibilities

• Partner with Engineering, Product, Operations, Support, and leaders to set scope, timeline, technical direction, and success metrics.
• Deliver Objectives by executing projects and prioritizing resources.
• Understand technical stack and contribute to scalable, reliable designs.
• Track and execute backlog items, enhancements, or bugs.
• Maintain timely communications to leadership and teams.
• Document artifacts, deployments, release notes, and monthly reports.
• Coordinate user acceptance testing and releases.
• Lead retrospective meetings after project completion.

Skills

Technical PM

Scrum practices

Stakeholder communication

Cross-functional leadership

Requirement prioritization

Resource planning

Education

Bachelor's degree in CS/Software Eng

Master's degree preferred

Tools

Jira

Docker

Kubernetes

Job description

• Partner closely with Engineering, Product, Operations, Support, and other key leaders to establish project scope, timeline, technical direction, and success metrics for projects. Projects will include building new product features, expanding platform capability, and tooling enhancements that will improve customers' experience or engineering velocity.
• Deliver Engineering objectives by executing the projects and providing visibility to resource allocation and prioritization. Develop frameworks for execution and adapt to the team’s needs & context.
• Develop a full understanding of our technical stack and interdependencies, and contribute to designs to ensure they are scalable, reliable, and efficient.
• Track, prioritize, and execute projects, enhancements, or bugs from the team backlog.
• Manage timely and succinct communications to leadership and across teams to ensure accountability and timeline management.
• Document project artifacts, including work steps, deployments, release notes, and monthly reporting.
• Perform user-acceptance testing and coordinate releases.
• After project completion, facilitate retrospective meetings.
• A Bachelor's degree in Computer Science, Software Engineering, or related field.
• 3-4+ years of experience in a technical project management role.
• Proficiency with Jira or similar ticketing system.
• Knowledge of Scrum practices (sprint planning, review, standups, project grooming).
• Experience in directly interacting with internal and external customers.
• Experience working with diverse groups in a highly technical environment.
• Knowledge of project management lifecycle.
• Excellent verbal and written communication skills, including technical writing.
• A Master's degree in Computer Science, Software Engineering, or related field, preferred.
• Previous experience as software engineer or software engineer in test, preferred.
• Knowledge of telecommunications/telephony, VoIP, call routing, IVR functionality, and call flows, preferred.
• Knowledge of Docker & Kubernetes or similar cloud technologies, preferred.
• Project Management Professional (PMP) certification, preferred.

Who We Are

The human voice is capable of conveying nuances and meaning that just can't be expressed through clicks and text messages. And for that reason, voice interactions have always had a special power to shape your perception and experiences.

At Versay, we believe in the unique power of voice interactions to create more expressive, more intimate, and more efficient interpersonal interactions. Our experts work with Fortune 500 companies to help them serve their customers more efficiently and effectively through the use of various voice technologies. From basic network services to state-of-the-art IP telephony to cutting-edge real-time analytics, Versay technology makes millions of voice interactions better every day.

We offer competitive compensation and affordable benefits with flexibility and choice to meet individual and family (including Domestic Partnerships) needs, including:

• Multiple medical, dental, and vision plan options
• Company-paid life insurance, short and long-term disability
• 401(k) savings plan with company match (50% on first 6% of employee contribution)
• 35 days total annual PTO
• Annual Bonus Program
• Paid maternity and paternity leave
• Relocation allowance
• Employee referral bonus
• Gym membership
• Technical and Professional Development stipend

We are striving to implement and sustain an inclusive and equitable work environment for all employees by sourcing underrepresented groups and continually empowering those individuals within our organization to further enrich Versay's communication solutions. We recognize that equitable and unique individuals benefit our teams’ problem-solving, innovation, and development efforts.

Our offices are located in Deerfield and Chicago, IL. Interviews and onboarding are conducted in our offices when possible. We observe a hybrid work format that provides employees with the flexibility to collaborate with team members based on business needs.