Technical Program Manager, Field Integration & Testing, Amazon Leo

Amazon; Redmond (WA); Hybrid; USD 127,000 - 172,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Kuiper Commercial Services LLC in Redmond, WA, is seeking a Field Integration and Testing Program Manager to lead FIT's core testing operations and support international expansion as Leo scales across territories and hardware.

You will coordinate three workstreams, manage schedules and risks, drive bug resolution with engineering, and report status to leadership, while collaborating with Leo engineering, Beta teams, and FQE partners to ensure Go/No-Go readiness.

Qualifications

• 3+ years of technical product or program management experience.
• 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience.
• Experience managing programs across cross functional teams, building processes and coordinating release schedules.
• Working knowledge of networking or connectivity concepts (e.g., IP routing, DNS, DHCP, latency, packet loss, VPN).

Responsibilities

• Own the program mechanics across FIT's three prioritized workstreams.
• Coordinate pre-release testing of new hardware and app releases before Beta cohorts.
• Drive resolution of bugs and quality issues; track health and uptime of Solution Lab CT fleet.
• Coordinate country-specific functional test cases across Americas and EMEA; support expansion into future markets.

Skills

Program management

Project management

Cross-functional teams

Networking concepts

Job description

About Amazon Leo

Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable broadband connectivity to customers beyond the reach of existing networks. From households to small businesses, schools, hospitals, and government agencies, Amazon Leo will serve communities and organizations operating in places without dependable internet access.

Field Integration and Testing Program Manager

Within the Experience Validation organization, the Field Integration and Testing (FIT) team pioneers end-to-end network field validation—testing Leo's full signal path from the customer terminal through gateway infrastructure to the internet, in real customer environments that labs cannot fully replicate. We are looking for a Technical Program Manager to drive the execution of FIT's core testing operations and its international expansion as Leo scales across territories and new hardware. You will be the connective tissue between FIT, Leo engineering, the Beta teams, and the Amazon Devices Field Quality Engineering (FQE) partnership, keeping test coverage aligned with a fast-moving release cadence of new customer terminals, firmware, and mobile app builds.

Key job responsibilities

In this role, you will own the program mechanics across FIT's three prioritized workstreams. For core operations, you will coordinate pre-release testing of new hardware and app releases before they reach Beta cohorts, create and drive resolution of bugs and quality issues, and track the health and uptime of the Solution Lab CT fleet as a shared resource for Leo teams. You will coordinate execution of country-specific functional test cases (e.g. regional IP routing, KPOP routing, Legal Interception) and B2B use cases—across Solution Labs in the Americas and EMEA, and support Solution Lab and demo center expansion into future markets. In the process ou will help operationalize the FQE partnership so expert testers can be dispatched to any country on short notice. Throughout, you will manage schedules, dependencies (including Beta Ops provisioning, hardware delivery, and spot enablement), open items, and risks, and maintain clear, data-backed status for leadership.

Success in this role requires strong technical program management judgment, comfort with networking and connectivity concepts, and the ability to coordinate many moving parts across teams, vendors, and geographies. You will define and report the metrics that show testing is on track and you anticipate dependencies and risks before they slip. You will write and communicate crisp and concise updates The ideal candidate is a hands-on, highly organized TPM who thrives in ambiguity, is comfortable working closely with engineers and field testers on production hardware and real integrations, and is energized by the challenge of proving out a brand-new satellite connectivity experience country by country.

Export Control Requirement

Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Basic Qualifications

• 3+ years of technical product or program management experience
• 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Working knowledge of networking or connectivity concepts (e.g., IP routing, DNS, DHCP, latency, packet loss, VPN)

Preferred Qualifications

• 3+ years of working directly with engineering teams experience
• Experience in satellite, telecommunications, wireless/RF, networking, or other connectivity/hardware domains
• Experience managing test, integration, verification, or field-testing programs involving physical hardware and third-party equipment
• Experience with defect/bug management processes and driving issues to resolution with engineering teams
• Experience coordinating lab operations or distributed field testing across multiple countries
• Familiarity with regulatory/compliance verification (e.g., lawful interception, RF compliance) or B2B/enterprise connectivity (AWS Direct Connect, enterprise routers)
• Experience standing up or scaling operational programs into new international regions
• Experience defining Go/No-Go or launch-readiness frameworks

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Redmond - 127,100.00 - 172,000.00 USD annually

Company

Amazon Kuiper Commercial Services LLC

Job ID: A10551406