Senior Technical Program Manager, CT Product – Amazon Leo

Amazon

Redmond (WA)

On-site

USD 149,000 - 201,000

Full time

2 days ago

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Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a Senior Technical Program Manager for the Amazon Leo satellite customer terminal portfolio in Redmond, WA. You will own the program lifecycle, drive cross-functional execution across engineering, finance, and business development, and communicate progress to executives.

You will synthesize inputs from ASIC, antenna, embedded software, and manufacturing teams into a roadmap narrative and lead the technical execution plan through PFR processes.

Qualifications

5+ years of technical product or program management experience.
Experience managing programs across cross functional teams, building processes and coordinating release schedules.
Experience producing executive-level written materials and presenting to executive audiences.
Experience with hardware product development lifecycles, including supply chain, manufacturing.
Strong technical understanding of system architecture, including workflows, APIs, dependencies, and design trade-offs.

Responsibilities

Own the technical program lifecycle for satellite customer terminals from concept through design, build, launch, and deprecation.
Drive the quarterly hardware roadmap process across 10+ product lines with cross-functional inputs.
Define and own the program mission, objectives, and metrics; drive improvements.
Identify, quantify, and mitigate schedule, supply chain, and technical risks from development through end-of-life.
Collaborate across Leo, Lab126, eero, and Amazon partner teams to align hardware readiness with deployment timelines.
Write concise executive narratives and present progress to senior leadership; translate feature priorities into program plans.

Skills

Technical program mgmt

Cross-functional leadership

Executive communications

Hardware product lifecycle

System architecture knowledge

Job description

Description

Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity.

Description

We are looking for a Senior Technical Program Manager to own and drive the program lifecycle for our satellite customer terminal product portfolio. In this role, you will manage large, complex cross-functional technology initiatives from concept through delivery and continued innovation. You might start your day assessing hardware, software, and supply chain risks across the customer terminal portfolio, then transition into a cross-functional alignment session with engineering, finance, and business development on the quarterly hardware roadmap. Later, you could be presenting launch readiness status to senior leaders or driving the technical execution plan for new product features through the PFR process alongside PMT teams. You'll synthesize inputs from ASIC, antenna, embedded software, and manufacturing teams into a roadmap narrative for leadership.

This role requires both strategic thinking and tactical execution — you will define program strategy while also rolling up your sleeves to drive delivery across multiple teams within a VP organization.

Key job responsibilities

Program Ownership & Strategy

Own the technical program lifecycle for satellite customer terminals, managing the full program lifecycle from concept through design, build, launch, continued innovation, and eventual deprecation

Drive the quarterly hardware roadmap process across 10+ product lines, synthesizing inputs from engineering, finance, and business development into a prioritized view of product timelines, tradeoffs, and dependencies

Define and own the program mission, vision, and tenets; set objectives and drive improvements quantified with metrics

Be accountable for overall program strategy, driving teams inside and outside the organization toward shared goals

Execution & Delivery

Identify, quantify, and drive mitigation of schedule, supply chain, and technical risks from development through end-of-life

Unblock teams and increase speed of delivery by negotiating resources and priorities across organizations

Make trade-offs between short-term needs and long-term architectural health, using strong technical judgment to question proposals and test assumptions

Proactively identify and mitigate risks before they become roadblocks; find a path forward in ambiguous situations with limited guidance

Oversee rollout processes including test and deployment to Beta/Production, and manage post-launch support plans

Cross-Functional Collaboration & Communication

Collaborate across Leo, Lab126, eero, and Amazon partner teams to ensure hardware product readiness aligns with customer deployment timelines

Write effective Amazon 6-pager narratives and present to Directors and VPs; communicate progress and outcomes against measurable success criteria

Foster constructive dialogue, harmonize discordant views, and lead resolution of contentious issues to build consensus

Partner with Product Management to translate feature priorities into technical program plans, ensuring engineering teams have clarity on scope, sequencing, and dependencies

Rhythm of Business & Operational Excellence

Own the rhythm of business for CT Product. Drive MBRs, QBRs, and OP planning cycles to maintain organizational alignment on goals, metrics, and resource allocation

Drive system performance KPIs and product launch readiness milestones through dashboards and reporting, ensuring alignment across hardware, software, and customer experience teams

Manage CapEx/OpEx budget alignment and coordinate financial inputs across program milestones and product launches

Streamline and eliminate excess process; create predictable process paths that increase team productivity and effectiveness

Technical Leadership

Understand the systems in the CT product/program space, including system limitations, scaling factors, boundary conditions, and reasons behind architectural decisions

Influence system owners and architecture decisions; drive simplification and efficiency in existing engineering to unblock innovation

Ensure dependencies are managed and teams are decoupled where appropriate to eliminate architecture problems that stifle innovation or cause outages

Be data-driven in all decisions; influence team technical priorities and business strategy through data-driven contributions

Set a great example of program management best practices for others

Export Control Requirement

Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

About The Team

Program management at Amazon Leo is a healthy blend of dynamism and structure, balancing urgent risk escalations with strategic product planning, with clear responsibility to deliver on behalf of our customers. The CT (Customer Terminal) Product team owns the satellite customer terminal portfolio — a cornerstone of Amazon Leo — working alongside diverse experts across ASIC, antenna, embedded software, manufacturing, and partner organizations including Lab126 and eero.

Basic Qualifications

5+ years of technical product or program management experience

Experience managing programs across cross functional teams, building processes and coordinating release schedules

Experience producing executive-level written materials and presenting to executive audiences

Experience with hardware product development lifecycles, including supply chain, manufacturing

Strong technical understanding of system architecture, including workflows, APIs, dependencies, and design trade-offs

Preferred Qualifications

5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)