Principal Technical Program Manager, Customer Terminals

Amazon.com; Redmond (WA); On-site; USD 177,000 - 239,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon Inc. is seeking a Principal Technical Program Manager for Customer Terminals in Redmond, WA, to lead cross-functional efforts across hardware, firmware, software, and systems for terminal devices and the Leo satellite network.

You will drive multi-subsystem programs, align schedules, and ensure quality throughout development and delivery. You will collaborate with engineering leaders and PMs to manage technical trade-offs, budgets, and milestones, coordinating across architecture,

Qualifications

• 7+ years of technical product or program management experience.
• 10+ years of working directly with engineering teams experience.
• 7+ years of software development experience.
• Experience managing programs across cross functional teams, building processes and coordinating release schedules.

Responsibilities

• Collaborate with engineering leaders to create project plans for Customer Terminal devices launch, across the software stack.
• Work with product/program management to ensure development meets schedule, cost, and quality requirements.
• Drive engineering project execution, make technical trade-offs, track and report on status, and resolve blocking issues.
• Collaborate with architecture, hardware, software, firmware teams on ensuring cross-functional deliverables are identified and tracked.
• Aggregate and convert technical specifications for Leo's Satellite Payload and Data Plane software systems
• Establish mechanisms to manage scrums, tasks, budgets, dashboards, schedule and overall delivery for the Satellite Payload and Data Plane software
• Map HW / SW co-dependencies and track accuracy of plans and technical developments for all major milestones
• Work closely across the org on new HW bring up.

Skills

Technical product/PM experience

Engineering team collaboration

Software development experience

Cross-functional program management

Project planning and delivery

Job description

Principal Technical Program Manager, Customer Terminals

Job ID: 10593927 | Amazon Kuiper Manufacturing Enterprises LLC

Amazon Leo is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.

The Leo team is looking for a Principal Technical Program Manager with experience in telecommunications/networking and embedded software, project management, and program management. The role will interface with cross-functional engineering and program/product management teams with primary focus on delivering customer terminal devices. Join us and make a difference to people around the world.

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Key job responsibilities

In this role you will:

• Collaborate with engineering leaders to create project plans for Customer Terminal devices launch, working across the entire software stack on CTs.
• Work with product/program management to ensure that development meets schedule, cost, and quality requirements.
• Drive engineering project execution, make technical trade-offs, track and report on status, and resolve blocking issues.
• Collaborate with architecture, hardware, software, firmware teams on ensuring cross-functional deliverables are identified and tracked.
• Aggregate and convert technical specifications for Leo's Satellite Payload and Data Plane software systems
• Establish mechanisms to manage scrums, tasks, budgets, dashboards, schedule and overall delivery for the Satellite Payload and Data Plane software
• Map HW / SW co-dependencies and track accuracy of plans and technical developments for all major milestones
• Work closely across the org on new HW bring up.

A day in the life

In this role, you will build and scale Leo's CT devices. You are accountable for creating and working the complex multi-subsystem program plan for the development, test and delivery of CT software, and their integration with rest of Leo system for delivering an end-to-end network solution with an exceptional quality of experience for our customers.

Basic Qualifications

• 7+ years of technical product or program management experience
• 10+ years of working directly with engineering teams experience
• 7+ years of software development experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• 8+ years of hands-on work managing complex technology projects experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Preferred Qualifications

• 8+ years of hands-on work managing complex technology projects experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, TX, Austin - 177,000.00 - 239,400.00 USD annually

USA, WA, Redmond - 177,000.00 - 239,400.00 USD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.