Technical Program Manager

Charter Global; United States; Híbrido; USD 83.000 - 124.000; Jornada completa

Descripción de la vacante

Charter Global is seeking an experienced Technical Program Manager to lead Phase 1 of a multi-phase Agent Portal transformation. The role requires coordinating IT program activities across product, architecture, cloud, DevOps, and external partners, with a remote work setup and an initial onsite week.

You will translate business goals into an executable delivery plan, manage dependencies and risks, and report status to leadership while guiding teams from requirements to post-go-live support in a

Formación

• Requires experience coordinating IT programs across multiple teams and partners.
• Ability to translate business goals into delivery plans with measurable outcomes.
• Demonstrates understanding of architectural and engineering dependencies.

Responsabilidades

• Own the integrated program plan and coordinate technical dependencies.
• Facilitate decisions, manage risks and scope, and drive delivery end-to-end.
• Lead requirements through design, development, testing, deployment and post-go-live support.
• Act as the primary liaison among business leaders, product owners, engineers and stakeholders.

Conocimientos

IT Program Management

Cloud

DevOps

Terraform

Architecture

Descripción del empleo

Job Title: Technical Program Manager (IT Program Management, Cloud, DevOps, Terraform, Architecture)

Location: Remote/WFH and first week onsite.

Duration: 6 months+ contract

Description

We are seeking an experienced Technical Program Manager to lead the coordinated execution of Phase 1 of a multi-phase Agent Portal transformation.

The program will establish the portal & rsquo;s foundational framework and deliver its initial minimum viable product capabilities, including the portal shell, navigation, authentication, notifications, personalization, micro-frontend architecture, customer and policy experiences, task visibility, reporting capabilities, security controls, integrations, and foundational data services.

Responsibilities

The Technical Program Manager will serve as the primary connection point among business leaders, product owners, architects, engineering teams, data and integration teams, testing resources, external delivery partners, and executive stakeholders.

This individual will own the integrated program plan, coordinate technical dependencies, facilitate decisions, manage risks and scope, and drive the program from requirements and design through development, testing, deployment, knowledge transfer, and post-go-live support.

Requirement

IT Program Management, Cloud, DevOps, Terraform, Architecture

This position requires a resource who can operate comfortably at both the program and technical levels. The successful candidate will translate business goals into an executable delivery structure, understand architectural and engineering dependencies, provide transparent status to leadership, and ensure that teams remain aligned around measurable outcomes.