Technical Product Training Associate – AI for Supply Chains

Socket.dev; Chicago (IL); Hybrid; USD 80,000 - 90,000; Full time

Job summary

Lyric is hiring an entry-level Product Training role to empower 1 million people with supply chain engineering. Based in Chicago or willing to relocate, hybrid work 2–3 days in the Loop, with a path to grow as you build self-paced learning content and courses.

You’ll develop math-first learning modules, teach optimization and data science concepts, support customer workshops, and help turn complex ideas into clear, actionable guidance. Recent grads welcome.

Qualifications

• Strong technical foundation in mathematical modeling, optimization, data science, industrial engineering, operations research, statistics, or computer science.
• Ability to translate technical concepts into clear explanations.
• Strong storytelling and teaching instincts: you can make hard things understandable.
• Bonus: experience creating educational content or presenting to non-expert audiences.

Responsibilities

• Develop self-paced learning content that teaches math-first thinking and supply chain engineering workflows, including video courses, written modules, exercises, and toy datasets.
• Build technical training materials covering mathematical modeling, optimization, data science, supply chain planning, and data visualization.
• Contribute to repeatable training modules, playbooks, and structured product curricula.
• Shadow and support in-person and virtual customer workshops.
• Help facilitate technical modeling sessions alongside senior team members.
• Take complex concepts like optimization, forecasting, and AI agents and make them intuitive and actionable for customers.

Skills

Mathematical modeling

Optimization

Data science

Industrial engineering

Operations research

Statistics

Computer science

Storytelling

Teaching

Education

Bachelor's degree in a related field

Job description

Lyric is hiring an entry-level Product Training role to empower 1 million people with supply chain engineering. Based in Chicago or willing to relocate, hybrid work 2–3 days in the Loop, with a path to grow as you build self-paced learning content and courses.

You’ll develop math-first learning modules, teach optimization and data science concepts, support customer workshops, and help turn complex ideas into clear, actionable guidance. Recent grads welcome.