Technical Product Support Specialist (Travel · SAP)
Hydac International GmbH
14 days+
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Job summary
A family-owned business based in Northampton County is seeking a Product Support Specialist to provide technical support for various projects and product lines. The role involves developing product knowledge, facilitating training, and maintaining communication with customers and regional sales managers. Ideal candidates will possess strong problem-solving skills and a degree in mechanical engineering. Benefits include a comprehensive medical/dental/vision plan, 401(k) with matching, and paid holidays.
Qualifications
- Ability to read and interpret technical documents and business correspondence.
- Experience solving practical problems with limited standardization.
- Ability to effectively present information and respond to questions.
Responsibilities
- Provide technical support for assigned projects and product lines.
- Develop training on products and applications.
- Coordinate with German products and counterparts.
- Prepare price quotations.
Skills
Technical support
Customer service
Problem solving
Communication skills
Database software
Project Management software
Spreadsheet software
Self-starter
Education
Associate’s degree in mechanical engineering
Tools
SAP
Job description
A family-owned business based in Northampton County is seeking a Product Support Specialist to provide technical support for various projects and product lines. The role involves developing product knowledge, facilitating training, and maintaining communication with customers and regional sales managers. Ideal candidates will possess strong problem-solving skills and a degree in mechanical engineering. Benefits include a comprehensive medical/dental/vision plan, 401(k) with matching, and paid holidays.
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