Technical Planning

Kelly Services; Santa Isabel (PR); On-site; USD 55,000 - 75,000; Full time

Job summary

Kelly Services is seeking a Technical Planning professional for the NPI process who will develop and maintain robust JIS to guide manufacturing operations.

You will work with Manufacturing Engineers, Operators, Quality and Design to ensure JIS accuracy, reduce risk, and drive continuous improvement in instruction development. The role requires an Engineering degree, less than two years of experience, bilingual abilities, and availability for 2nd shift in the United States.

Qualifications

• Requires a degree in Engineering and less than 2 years of prior experience.
• Bilingual.

Responsibilities

• Develop, validate, and implement detailed job instruction sheets (JIS) that enable consistent, high-quality manufacturing execution for new and existing products.
• Serve as a subject matter expert for work instruction methodologies, ensuring clarity, standardization, and alignment with engineering and quality specifications.
• Collaborate proactively with Manufacturing Engineers, Operators, Quality, and Design teams to collect input, resolve issues, and ensure JIS accuracy and relevance.
• Identify and mitigate risks associated with inaccurate, incomplete, or outdated work instructions that could impact production quality, schedule, or safety.
• Lead root cause analysis and corrective actions related to instruction errors, process inefficiencies, or operator feedback.
• Own the resolution of escalated issues related to technical planning or documentation by coordinating cross-functional actions and driving to closure.
• Drive continuous improvement by analyzing production feedback and process data to identify opportunities for optimization in the instruction development cycle.

Skills

Bilingual

Education

Engineering degree

Job description

Purpose

The Technical Planning role is a key function in the New Product Introduction (NPI) process, focused on developing and maintaining robust, standardized job instruction sheets (JIS) to guide manufacturing operations. This role ensures production processes are clearly defined, efficient, and aligned with quality, safety, and engineering standards. This position contributes not only to documentation excellence but also to process improvement and cross-functional alignment.

Responsibility Statements

• Develop, validate, and implement detailed job instruction sheets (JIS) that enable consistent, high-quality manufacturing execution for new and existing products.
• Serve as a subject matter expert for work instruction methodologies, ensuring clarity, standardization, and alignment with engineering and quality specifications.
• Collaborate proactively with Manufacturing Engineers, Operators, Quality, and Design teams to collect input, resolve issues, and ensure JIS accuracy and relevance.
• Identify and mitigate risks associated with inaccurate, incomplete, or outdated work instructions that could impact production quality, schedule, or safety.
• Lead root cause analysis and corrective actions related to instruction errors, process inefficiencies, or operator feedback.
• Own the resolution of escalated issues related to technical planning or documentation by coordinating cross-functional actions and driving to closure.
• Drive continuous improvement by analyzing production feedback and process data to identify opportunities for optimization in the instruction development cycle.

Qualifications

• Requires a degree in Engineering and less than 2 years of prior experience
• Bilingual

2nd shift

U.S. citizenship is required.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Why Kelly ® Engineering?

Your engineering skills are in demand, but how do you find the right fit? Easy. At Kelly Engineering, our team creates expert talent solutions to solve the world’s most critical challenges. We connect you with leading organizations where you can collaborate on innovative projects, work with cutting-edge technologies and accelerate your growth. Whether you prefer the variety and flexibility of short-term projects or are looking for a long-term opportunity, we’re here to guide you to the next step in your engineering career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en) .

Kelly Services is proud to be an Equal Employment Opportunity and affirmative action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.