Technical Order Fulfillment Specialist (Manufacturing)

Assa Abloy Ab; Mesquite, Northern (TX, KY); Hybrid; USD 48,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Paid vacation

Medical benefits

Dental benefits

Vision benefits

401(k) program

Tuition reimbursement

Flexible spending

Employee assistance

Discount portal

Job summary

ASSA ABLOY’s Curries facility in Mesquite, Texas seeks a Technical Order Processing Specialist to accurately enter and process customer orders for production. You’ll interpret product specs, research drawings, and handle basic to highly configured orders on-site.

You will assist customers with technical questions, manage order discrepancies and shipping delays, and follow up to ensure timely resolution. A focus on process improvements and safety is expected in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• Proficiency in math; geometry and algebra skills helpful.
• Experience reading schematics/blueprints a plus.
• Excellent computer skills (Word, Excel, Internet, email).
• Strong verbal and written communication; analytical, organized with follow-up.
• Ability to work in a fast-paced environment with urgency.

Responsibilities

• Enter and process customer orders into the system with accuracy.
• Assist customers with technical inquiries and problems.
• Communicate discrepancies, order conflicts, and shipping delays.
• Follow up to ensure issues are resolved promptly.
• Identify opportunities to improve processes impacting customer experience.

Skills

Math & Geometry

Algebra

Schematics reading

Excel

Microsoft Word

Communication skills

Analytical thinking

Attention to detail

Time management

Fast-paced environment

Education

High School Diploma or GED

Tools

MS Office

Internet basics

ERP systems

Job description

ASSA ABLOY’s Curries facility in Mesquite, Texas seeks a Technical Order Processing Specialist to accurately enter and process customer orders for production. You’ll interpret product specs, research drawings, and handle basic to highly configured orders on-site.

You will assist customers with technical questions, manage order discrepancies and shipping delays, and follow up to ensure timely resolution. A focus on process improvements and safety is expected in a fast-paced environment.