Industrial Customer Solutions Specialist

Record; Mason City (IA); Híbrido; USD 42.000 - 66.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Salary

Paid Vacation

Medical, Dental, Vision

401(k) with company contributions

Tuition Reimbursement

Gym reimbursement

On-site Health Clinic

Discount portal

Descripción de la vacante

Curries, an ASSA ABLOY brand, is hiring a Specialized Customer Solutions Representative for our Mason City, IA facility. You will support front-line customer inquiries, manage complete order processes, and collaborate with engineering, sales, production, and distribution to ensure satisfaction.

Ideal candidates have strong math and IT skills, 2–4 years in manufacturing, and a 4-year degree or higher. This on-site role offers competitive pay, benefits, and growth opportunities.

Formación

• GED or high school diploma required.
• 2–4 years manufacturing industry experience preferred.
• Associate's or Bachelor's degree in Business, Engineering, or related area preferred.
• Strong math, analytical and problem-solving abilities.
• Excellent communication and organizational skills.

Responsabilidades

• Provide front-line customer support and resolve issues.
• Manage full order process including pre-sale and post-sale service.
• Collaborate with Engineering, Sales, Production and Distribution.
• Qualify customer needs and convert solutions to sales where appropriate.
• Expedite orders and investigate errors; keep customers informed.

Conocimientos

Math skills

Computer skills (MS Office)

Organizational skills

Analytical skills

Communication skills

Team collaboration

Educación

GED or HS diploma

Associate or Bachelor's in Business/Engineering

Herramientas

MS Office Suite

Descripción del empleo

Curries, an ASSA ABLOY brand, is hiring a Specialized Customer Solutions Representative for our Mason City, IA facility. You will support front-line customer inquiries, manage complete order processes, and collaborate with engineering, sales, production, and distribution to ensure satisfaction.

Ideal candidates have strong math and IT skills, 2–4 years in manufacturing, and a 4-year degree or higher. This on-site role offers competitive pay, benefits, and growth opportunities.