Technical Order Processing Specialist (Curries)

ASSA ABLOY; Mesquite (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Paid Vacation

Sick Time

Company Holidays

Medical, Dental, Vision

Short and Long-term Disability

Life Insurance

401(k) Program

Tuition Reimbursement

Learning and Career Development

Flexible Spending

Employee Assistance Program

Recognition and wellbeing programs

Job summary

ASSA ABLOY's Curries division in Mesquite, TX is seeking a Technical Order Processing Specialist to join our on-site Order Management Team. You will accurately enter and process customer orders for production, interpreting product specifications and reviewing drawings to ensure correct manufacturing instructions.

You will handle inquiries, resolve discrepancies, communicate delays, and pursue process improvements to enhance the customer experience.

Qualifications

• High school diploma or GED required.
• Strong math, geometry and algebra skills.
• Experience reading schematics or drawings desirable.
• Excellent verbal and written communication.
• Analytical, problem-solving and time-management abilities.
• Ability to thrive in a fast-paced environment.
• Experience in the Door/Building Materials industry desirable.

Responsibilities

• Enter and process customer orders accurately for production.
• Interpret product specifications and research drawings.
• Assist customers with technical inquiries and issues.
• Communicate discrepancies, order conflicts, and shipping delays.
• Follow up to ensure issues are resolved promptly.
• Identify opportunities to improve processes and customer experience.
• Perform other duties as required.

Skills

High School Diploma or GED

Math skills

Reading schematics

Communication skills

Analytical problem-solving

Fast-paced environment

Door/building materials industry

Education

High School Diploma or GED

Job description

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Technical Order Processing Specialist (Curries)

• Mesquite, TX, US, 75150
• Associate
• Customer Service & Contact Center Operations
• Travel Required: 0%-10%
• 17-Dec-2026

Do you possess excellent analytical and problem-solving skills? Do you feel comfortable supporting contractors and distributors/wholesale distributors? Do you have previous experience working in the wholesale building materials industry? Are you a tech savvy and detail-oriented individual? Do you consider yourself to be a customer-centric professional, even under tight deadlines / crunch time?

Curries (an ASSA ABLOY company) is expanding our Order Management Team! We are adding a Technical Order Processing Specialist to the Team. This will be an on-site role based out of our regional manufacturing facility located in Mesquite, Texas.

ASSA ABLOY is a global leader in opening access solutions. Our Group focuses on the manufacturing of steel doors and frames within the commercial market catering to such industries as hospitality, healthcare, aerospace, defense,sporting venues and education.

What would you do as our Technical Order Processing Specialist?

You will accurately enter and process orders placed by our customers into the system for production / manufacturing. This includes interpreting product specifications and researching drawings.

You would also:

• Perform all duties relating to the processing of customer orders with a high degree of accuracy (orders range from basic stock to highly configured)
• Assist customers with technical inquiries and problems while maintaining appropriate metrics and KPIs
• Communicate with customers on discrepancies, order conflicts, and shipping delays.
• Follow up to ensure customer issues are resolved promptly and thoroughly.
• Continuously evaluate and identify opportunities to drive process improvements that positively impact the overall customer experience.
• Perform otherduties as required.
• Continually promote a safe and harmonious working environment, demonstrating strict adherence to the ASSA ABLOY Code of Conduct and ASSA ABLOY Health & Safety Policy

The Skills and Experience you need:

• High School Diploma or GED
• Proficiency with Math, Basic Geometry and Algebra skills would help you excel
• Previous exposure to reading schematics, blueprints, renderings or architectural drawings is highly desirable
• Proficient communication skills, both verbal and written
• Excellent analytical, problem-solving,organizational, follow-up and a sense of urgency are required
• Must excel working in a fast-paced environment
• Previous experience/exposure to working within the Door, Building Materials and/or Hollow Metal industriesare highly desirable

What weoffer!
We believe in creating opportunities and providing benefits that empower you to grow, thrive, and build a rewarding lifelong career with us. Here is just a sample of what you can look forward to as a member of our team:

• Paid Vacation, Sick Time, and paid Company Holidays
• Medical, Dental, Vision, Short and Long-term Disability, Life and AD&D Insurance
• 401(k) Program with company contributions
• Tuition Reimbursement, Learning and Career Development opportunities
• Flexible Spending
• Employee Assistance Program
• Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career

We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us.

If you have any questions about the role or the process, email Stephanie Mandato, Senior Talent Acquisition Manager at [e-mail]

Let's create a safer and more open world - together!

AADG, Inc.is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access.

As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth