Technical Manager: Enterprise Tech & Workplace Innovation

ISS Facility Services - North America

New York (NY)

Hybrid

USD 114,000 - 139,000

Full time

14 days+
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Benefits offered by this job

Comprehensive benefits package
Hybrid work flexibility
Career growth and leadership developm

Job summary

ISS Facility Services - North America is seeking an experienced Technical Manager to lead technology strategy and delivery for a large, multi-site client account. You will build and mentor high-performing teams, drive enterprise platform initiatives (ServiceNow, Zan Compute, Power BI), and partner with executive stakeholders to deliver measurable business value.

Hybrid work environment with travel. This role requires strong governance, collaboration, and communication to elevate operational

Qualifications

  • Experience leading technology teams in service delivery or facilities management.
  • Hands-on, player-coach leadership style.
  • Experience with enterprise system implementations and mobilization.

Responsibilities

  • Lead technology workstream during mobilization and ongoing operations.
  • Oversee implementation, stabilization, and optimization of enterprise technology platforms.
  • Drive adoption and reporting through Power BI for executive visibility.
  • Build, mentor, and lead a high-performing technical team.
  • Serve as primary technology advisor to client leadership and operations.

Skills

Leadership
Stakeholder management
Power BI
ServiceNow
Team building
Multi-site operations
Communication

Tools

Zan Compute
CMMS/EAM systems

Job description

ISS Facility Services - North America is seeking an experienced Technical Manager to lead technology strategy and delivery for a large, multi-site client account. You will build and mentor high-performing teams, drive enterprise platform initiatives (ServiceNow, Zan Compute, Power BI), and partner with executive stakeholders to deliver measurable business value.

Hybrid work environment with travel. This role requires strong governance, collaboration, and communication to elevate operational

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