Technical Lead Integration

Tata Consultancy Services; Murray (UT); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Discretionary Annual Incentive

Medical Coverage: Health, Dental & Vis

parental leaves

Auto & Home Insurance

Commuter Benefits

Certification & Training Reimbursement

Vacation & Holidays

401K Plan

Performance Bonus

Job summary

Tata Consultancy Services in Murray, UT seeks an experienced integration specialist to support EDI and API-based partner integrations. You will oversee onboarding, testing, certification, and go-live activities, resolving issues across partners and vendors.

You will handle EDI processing, inventory data coordination, and production support while mentoring offshore staff to ensure service continuity.

Qualifications

• Strong experience in EDI Integration Support and ANSI X12.
• Experience with API-based integrations and partner onboarding.
• Lifecycle management from onboarding to production support.
• Excellent troubleshooting and root-cause analysis skills.

Responsibilities

• L1/L2 support for partner integrations using EDI and API tech.
• Monitor, troubleshoot, and resolve integration issues with vendors.
• Manage EDI processing, exceptions, and error resolution.
• Handle order resend processing and successful transactions.
• Investigate inventory feed and data synchronization issues.
• Support onboarding, testing, certification, and go-live activities.
• Coordinate API credentials, tokens, and authentication.
• Document workflows, procedures, and runbooks.
• Mentor offshore resources for continuity.

Skills

EDI Integration

ANSI X12

Retail Transactions

API Integrations

Onboarding

Troubleshooting

Root Cause Analysis

Vendor Management

Production Support

Inventory Management

Order Management

Job description

Job Description

• Strong experience in EDI Integration Support (ANSI X12, Retail Transactions).
• Experience supporting API-based integrations and partner onboarding.
• Expertise in integration lifecycle management including onboarding, testing, deployment validation, and production support.
• Strong troubleshooting and root-cause analysis skills.
• Experience working with retail supply chain, order management, inventory, and partner ecosystems.
• Excellent stakeholder communication and vendor management skills.
• Ability to work in a fast-paced production support environment.
• L1/L2 support for partner integrations leveraging EDI and API technologies.
• Monitor, troubleshoot, and resolve integration issues across business partners and third-party vendors.
• Manage EDI transaction processing, exception handling, and error resolution.
• Perform order resend processing and ensure successful transaction completion.
• Investigate and resolve inventory feed and data synchronization issues.
• Support third-party partner onboarding, testing, certification, and go-live activities.
• Manage API credentials, security tokens, and authentication-related issues.
• Coordinate IP whitelisting and access control requests with internal and external stakeholders.
• Document integration workflows, support procedures, troubleshooting guides, and operational runbooks.
• Work closely with business teams, vendors, and technology teams to ensure seamless support operations.
• Mentor and train offshore support resources to enhance team capability and service continuity.

Must Have Technical/Functional Skills

• Strong experience in EDI Integration Support (ANSI X12, Retail Transactions).
• Experience supporting API-based integrations and partner onboarding.
• Expertise in integration lifecycle management including onboarding, testing, deployment validation, and production support.
• Strong troubleshooting and root-cause analysis skills.
• Experience working with retail supply chain, order management, inventory, and partner ecosystems.
• Excellent stakeholder communication and vendor management skills.
• Ability to work in a fast-paced production support environment.

Roles & Responsibilities

• L1/L2 support for partner integrations leveraging EDI and API technologies.
• Monitor, troubleshoot, and resolve integration issues across business partners and third-party vendors.
• Manage EDI transaction processing, exception handling, and error resolution.
• Perform order resend processing and ensure successful transaction completion.
• Investigate and resolve inventory feed and data synchronization issues.
• Support third-party partner onboarding, testing, certification, and go-live activities.
• Manage API credentials, security tokens, and authentication-related issues.
• Coordinate IP whitelisting and access control requests with internal and external stakeholders.
• Document integration workflows, support procedures, troubleshooting guides, and operational runbooks.
• Work closely with business teams, vendors, and technology teams to ensure seamless support operations.
• Mentor and train offshore support resources to enhance team capability and service continuity.

TCS Employee Benefits Summary

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range-$120,000-$140,000 a year