Sr Business Integration Analyst

ViziRecruiter,LLC.; New Hampshire; Remote; USD 80,000 - 100,000; Full time

Benefits offered by this job

401k plans

Medical insurance

Paid time off

Wellness resources

Job summary

A technology solutions provider is seeking a Senior Business Integration Analyst to manage technical integrations and project requirements. This role involves working closely with customers and internal teams to gather requirements, analyze processes, and develop solutions. Candidates should have strong knowledge of EDI standards or APIs, excellent communication skills, and experience with ERP and B2B applications. A competitive compensation package and benefits including wellness support are offered. Remote work is available.

Qualifications

• In-depth knowledge of EDI standards and experience with EDI documents.
• Ability to present to diverse audiences, including end customers.
• Proven experience distilling customer requirements into technical specifications.

Responsibilities

• Identify areas of opportunity in systems and processes.
• Drive development of new systems and integrated processes.
• Gather and analyze business requirements.

Skills

Knowledge of EDI standards

Experience with APIs

Excellent communication skills

Proven experience with ERP systems

Advanced Microsoft Office skills

Organizational skills

Understanding of business processes

Experience with B2B applications

Education

MBA or MS in Information Systems

Tools

ServiceNow

Atlassian

Job description

Introduction

Be part of the team that drives our company forward, transforming ideas into real-world tools and platforms that support the business and spur innovation.

Overview

What We Do: We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.

Who We Are: Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us: You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Working under minimal supervision of IT Manager or Director, referring only exceptional problems and issues for management review or approval, the Sr Business Integration Analyst manages project requirements, timelines, and technical integrations from various platforms external to the core systems at Connection or through Connection’s EDI platform. Works with customers and/or suppliers in support of new or revised systems, API, cXML or EDI integrations, as well as internal customers and stakeholders for new business solutions requirements gathering. Works closely, when necessary, with the applications and platform development teams, product management, and applications support for identifying systems, platform, and business process improvements for both internal and external customers and suppliers.

Responsibilities

• Understands the business needs and identifies areas of opportunity through joint analysis of systems and processes.
• Drives the development of new systems and integrated processes, by working closely with external customers and managing projects in Information Technology.
• Gathers, analyzes, and translates business requirements into functional and systems specifications.
• Produces artifacts that support the agile SDLC process: requirements, specifications, process maps, project plans, mockups and test cases.
• Provides root cause analysis of difficult problems and their solutions.
• Understands and conveys to others the interdependencies of various systems.
• Resolves issues or escalates risk to next level of management.
• Manages customer requests for change which are submitted to the Helpdesk.
• Supports the Development team in organizing work based on an Agile/Scrum environment.
• Supports the Quality Assurance team as required for unit and/or regression testing.
• Works with customers in support of systems integrations.
• Identifies application, platform, and business process improvements for both internal and external customers.

Requirements

• One or both of the following:
  • In-depth knowledge of EDI standards (ANSI X12, EDIFACT, XML), experience working with EDI documents (including 810, 850, 855, 856, etc.) and experience mapping, troubleshooting and testing EDI documents with various trading partners.
  • In-depth knowledge and experience working with APIs (GET, POST, PATCH, DELETE) and comparing JSON output to underlying relational databases.
• Ability to present to a diverse audience which may include end customers and partners, and all levels of management.
• Proven experience distilling broad customer requirements into complex technical specifications, as it pertains to either EDI or API integrations.
• Experience with ERP systems (JD Edwards EnterpriseOne preferred) and integration via API or EDI.
• Working knowledge of ITSM Solutions including ServiceNow, Cherwell, Atlassian, etc.
• Experience with B2B procurement applications including Ariba, Coupa, Oracle, GHX, etc.
• Advanced Microsoft Office skills for creating presentations, spreadsheets and other documents.
• Knowledgeable of requirement hierarchy in the Agile Development Methodology and skilled in writing user stories.
• Understanding of business processes in a distribution business environment.
• Working knowledge of software bug tracking / reporting best practices and tools.
• Working knowledge of Enterprise Resource Planning systems.
• Understand business-impact of technology problems.
• Excellent written communication skills and comfort ability to compose professional business communications via email, letter, and proposals.
• Excellent verbal communication skills with ability to present professional demonstrations.
• Good organizational skills with ability to document activities, anticipate problems, plan schedules and monitor performance according to priorities and deadlines.
• Advanced interpersonal skills with ability to work well with all levels of the organization, positively influence peers, build relationships and demonstrate effective team leadership in all interactions.
• Self-starter with the ability to manage a range of small projects in parallel.
• Experience in working with business customers as well as application developers.

Additional preferred competencies or preferred qualifications, if any:

• Familiarity with cloud-based platforms and SaaS-based business applications.
• Prior experience in supply chain, finance, or e-commerce integration projects.
• For EDI specialists, previous experience working with Boomi EDI/B2B management or other integration platforms (e.g., MuleSoft, Informatica).
• Adaptable with ability to switch tasks based on shifting priorities.
• Practical experience in Technology Resell, B2B, or eCommerce industry.
• MBA or MS in Information Systems is highly desired.
• Project Management and Process Improvement training is desired.
• Formal Business Process Analysis and Improvement methodologies such as Six Sigma, BPM, etc. a plus.