Technical Lead, AI-Driven Agentic Commerce Engineering

Global Payments Inc.; Cincinnati (OH); On-site; USD 128,000 - 193,000; Full time

Job summary

Global Payments Inc. is seeking a Technical Lead in Agentic Commerce Engineering to help shape the future of autonomous payments at scale.

This hands‑on leadership role focuses on secure checkout APIs, agent identity, tokenization, and real‑time transaction visibility across global ecosystems. You will guide architecture, mentor engineers, drive API‑first platform patterns, and collaborate with internal teams and standards groups.

Qualifications

• 8+ years of software engineering experience, including architecture and production ownership of distributed services, APIs, or transaction‑processing platforms that require high reliability, security, observability, and operational readiness.
• Strong cloud‑native engineering experience on AWS, GCP, Azure or comparable public cloud environments, with the ability to make pragmatic architecture decisions across scalability, resilience, deployment, monitoring, and cost.
• Practical understanding of AI‑agent systems, including how agents use tools, APIs, structured inputs and outputs, delegated permissions, and external services to complete tasks, plus the judgment to design safe, deterministic, and auditable payment flows around those behaviors.

Responsibilities

• Architect and ship merchant‑facing APIs and SDKs that are easy to integrate, with clear contracts, predictable error handling, strong documentation, sandbox‑friendly flows, and excellent developer experience.
• Champion developer experience by designing for discoverability, fast time‑to‑first‑transaction, reliable testing, and feedback loops from merchants, partners, and external developers.
• Contribute to API governance and platform standards across the wider engineering organization.
• Set technical direction for a greenfield agentic commerce squad, balancing speed, interoperability, security, reliability, and long‑term platform extensibility.

Skills

Software engineering

Distributed systems

APIs

Cloud platforms

Technical leadership

Architecture ownership

Tools

AWS

GCP

Azure

Job description

Global Payments Inc. is seeking a Technical Lead in Agentic Commerce Engineering to help shape the future of autonomous payments at scale.

This hands‑on leadership role focuses on secure checkout APIs, agent identity, tokenization, and real‑time transaction visibility across global ecosystems. You will guide architecture, mentor engineers, drive API‑first platform patterns, and collaborate with internal teams and standards groups.