Technical IT Consultant | Baton Rouge Troubleshooter

S1 Technology; Baton Rouge (LA); On-site; USD 52,000 - 82,000; Full time

Benefits offered by this job

Health plans

Dental

Vision

Retirement plans

Generous leave

Paid holidays

Cell phone allowance

Job summary

S1 Technology in Baton Rouge is seeking a Technical Consultant to own client IT issues from first contact to resolution. If you enjoy troubleshooting, talking with people, and helping businesses maximize their technology, we'd like to meet you.

This full-time, on-site role supports clients by phone, email, remote tools, and on-site visits; you’ll troubleshoot workstations, servers, Microsoft 365, and networks, keep clear notes, and set realistic timelines. MSP experience is a plus.

Qualifications

• 2+ years supporting end users in a service desk or technical support role.
• Hands-on experience with M365 admin, Windows Server, networking, security, and troubleshooting.
• Clear, professional communication with non-technical users.
• Valid driver's license & reliable transportation.
• MSP experience is a plus.

Responsibilities

• Support clients by phone, email, remote tools, and on-site visits
• Troubleshoot workstations, servers, Microsoft 365, and networks (switches, firewalls, Wi-Fi)
• Own your tickets, keep clear notes, and set realistic timelines

Skills

End user support

Troubleshooting

MSP experience

M365 admin

Windows Server

Networking

Security

Communication

Tools

Remote support tools

Job description

S1 Technology in Baton Rouge is seeking a Technical Consultant to own client IT issues from first contact to resolution. If you enjoy troubleshooting, talking with people, and helping businesses maximize their technology, we'd like to meet you.

This full-time, on-site role supports clients by phone, email, remote tools, and on-site visits; you’ll troubleshoot workstations, servers, Microsoft 365, and networks, keep clear notes, and set realistic timelines. MSP experience is a plus.