On-Site IT Consultant & Troubleshooter – Baton Rouge

S1 Technology LLC; Baton Rouge (LA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health plans

Dental

Vision

Retirement plans

Generous leave

Paid holidays

Cell phone allowance

Job summary

S1 Technology LLC in Baton Rouge is seeking a Technical Consultant to own client IT issues from first contact to resolution. This role focuses on troubleshooting, talking with people, and helping businesses maximize their technology investments.

You will support clients by phone, email, remote tools, and on-site visits, troubleshoot workstations, servers, Microsoft 365, and networks, and own tickets with clear notes and timelines. Full-time, on-site in Baton Rouge, M-F 8-5 with on-call rotation.

Qualifications

• 2+ years supporting end users in a service desk or technical support role.
• Hands-on experience with M365 admin, Windows Server, networking, security, and troubleshooting.
• Clear, professional communication with non-technical users.
• Valid driver's license and reliable transportation.
• MSP experience a plus.

Responsibilities

• Support clients by phone, email, remote tools, and on-site visits.
• Troubleshoot workstations, servers, Microsoft 365, and networks.
• Own your tickets, keep clear notes, and set realistic timelines.

Tools

M365 administration

Windows Server

Networking

Security

Troubleshooting

Job description

S1 Technology LLC in Baton Rouge is seeking a Technical Consultant to own client IT issues from first contact to resolution. This role focuses on troubleshooting, talking with people, and helping businesses maximize their technology investments.

You will support clients by phone, email, remote tools, and on-site visits, troubleshoot workstations, servers, Microsoft 365, and networks, and own tickets with clear notes and timelines. Full-time, on-site in Baton Rouge, M-F 8-5 with on-call rotation.