Lafayette IT Support & Solutions Consultant

S1 Technology; Lafayette (LA); On-site; USD 60,000 - 90,000; Full time

Job summary

S1 Technology seeks a Technical Consultant for our Lafayette, LA headquarters to own client IT issues from first contact to resolution. If you enjoy troubleshooting, talking with people, and helping businesses get more from technology, we'd like to meet you.

Responsibilities include supporting clients by phone, email, remote tools, and on-site visits; troubleshooting workstations, servers, M365, and networks; and owning tickets with clear notes and realistic timelines.

Qualifications

• 2+ years supporting end users in a service desk or technical support role.
• Hands-on experience with M365 admin, Windows Server, networking, security, and troubleshooting.
• Clear, professional communication with non-technical users; valid driver's license & reliable transportation; MSP experience a plus.

Responsibilities

• Support clients by phone, email, remote tools, and on-site visits.
• Troubleshoot workstations, servers, Microsoft 365, and networks (switches, firewalls, Wi‑Fi).
• Own your tickets, keep clear notes, and set realistic timelines.

Skills

End user support

M365 admin

Windows Server

Networking

Security

Troubleshooting

Clear communication

Driver's license

Job description

S1 Technology seeks a Technical Consultant for our Lafayette, LA headquarters to own client IT issues from first contact to resolution. If you enjoy troubleshooting, talking with people, and helping businesses get more from technology, we'd like to meet you.

Responsibilities include supporting clients by phone, email, remote tools, and on-site visits; troubleshooting workstations, servers, M365, and networks; and owning tickets with clear notes and realistic timelines.