Technical Instructional Designer

The General Hospital Corporation; Somerville (MA); Hybrid; USD 80,000 - 116,000; Full time

Job summary

The General Hospital Corporation in Massachusetts seeks a seasoned Instructional Designer to lead the design, development, and implementation of engaging instructional materials. This role blends visual design, learning experience design, and interactive media to translate complex regulatory, clinical, and scientific content into accessible training.

Epic training/certifications may be required. You'll design curricula and courses, lead end-to-end instructional design using ADDIE/SAM, and

Qualifications

• Bachelor's Degree in education or related field of study required.
• Equivalent experience may be accepted in lieu of a degree.
• 5+ years of Instruction design, curriculum development experience required.
• E-learning & video development skills a plus.
• Knowledge of educational technology, e-learning programs, adult learning principles, and learner-centered activities.
• Proficient interpersonal and organizational skills with the ability to work well with all levels of staff as well as multiple audiences, maintaining service excellence principles.
• Proficient meeting facilitation and documentation skills; follow-through and exceptional attention to detail on all tasks are essential.
• Proficient organizational skills with the ability to coordinate multiple initiatives and perform multiple tasks simultaneously while thriving in a complex environment.
• Ability to work independently on assigned tasks (i.e., plan, organize, problem solve, and meet deadlines) or as part of a team.
• Excellent project management skills with the ability to manage multiple concurrent projects and meet deadlines.

Responsibilities

• Responsible for leading the design, development, and implementation of high-quality instructional materials and programs.
• Leverage adult learning principles to design and develop enterprise Epic training content for clinical and revenue cycle applications.
• Design and develop comprehensive instructional curricula and programs, including courses, workshops, online modules, and blended learning.
• Lead the instructional design process end-to-end, ensuring effective learning experiences using ADDIE, SAM, or equivalent frameworks.
• Collaborate with SMEs, stakeholders, and instructional design teams to analyze learning needs and define goals.
• Manage ongoing training environment build, testing, migration, and maintenance for assigned application(s).
• Assess enhancements and audience impact to evaluate training needs and recommend modalities.
• Coordinate development and implementation of training strategies, plans, and processes for the assigned application.

Skills

Educational technology

E-learning programs

Adult learning

Learner-centered

Interpersonal skills

Organizational skills

Facilitation

Documentation

Project management

Multitasking

Education

Bachelor's degree

Equivalent experience accepted

Tools

Epic training

Job description

Job Summary

Responsible for leading the design, development, and implementation of high-quality and engaging instructional materials and programs. This role combines visual design, learning experience design, and interactive media to transform complex regulatory, clinical, and scientific content into accessible, impactful training. If this role is working in Epic, it will require relevant Epic training and certifications.

Essential Functions

• Leverage adult learning principles and curriculum development skills and experience to design, develop, and maintain enterprise Epic training content for clinical and revenue cycle applications to meet the needs of varying audiences.
• Design and develop comprehensive instructional curricula and programs, including courses, workshops, online modules, and blended learning approaches.
• Lead the instructional design process end-to-end, ensuring development of effective and engaging learning experiences using ADDIE, SAM, or equivalent frameworks.
• Collaborate with subject matter experts, stakeholders, and instructional design teams to analyze learning needs and define instructional goals.
• Manage ongoing training environment build, testing, migration, and maintenance for assigned application(s).
• Assess enhancements and audience impact to evaluate training needs and recommend training modality.
• Establish instructional goals, ensure content aligns with those goals, and develop evaluation tools to assess the effectiveness of staff learning experiences.
• Coordinate the development and implementation of training strategies, plans, and processes for the assigned application.

Qualifications

Education

• Bachelor's Degree in education or related field of study required
• Equivalent experience may be accepted in lieu of a degree

Experience

• 5+ years of Instruction design, curriculum development experience required
• E-learning & video development skills a plus

Knowledge, Skills and Abilities

• Knowledge of educational technology, e-learning programs, adult learning principles, and learner-centered activities.
• Proficient in interpersonal and organizational skills with the ability to work well with all levels of staff as well as multiple audiences, maintaining service excellence principles.
• Proficient meeting facilitation and documentation skills; follow-through and exceptional attention to detail on all tasks are essential.
• Proficient organizational skills with the ability to coordinate multiple initiatives and perform multiple tasks simultaneously while thriving in a complex environment.
• Ability to work independently on assigned tasks (i.e., plan, organize, problem solve, and meet deadlines) or as part of a team.
• Excellent project management skills with the ability to manage multiple concurrent projects and meet deadlines.

Working Schedule:

Hybrid, 4x/month onsite at minimum

Remote hours require a quiet, secure, HIPAA-compliant working station

Additional Job Details (if applicable)

Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$79,560.00 - $115,720.80/Annual

Grade

7

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement:

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all in