Technical Inside Sales & Systems Support Specialist

Chesapeake Systems, LLC; Northern (KY); Hybrid; USD 52,000 - 75,000; Full time

Job summary

Chesapeake Systems is seeking an Inside Sales - Technical Systems Support Representative to join our Distributor Products Group in Hanover, MD. This on-site role interfaces with the sales team, customers, and manufacturers to ensure accurate equipment selections and successful submittals.

The ideal candidate has strong communication and detail orientation, a technical or business background, and the ability to thrive in a fast-paced environment.

Qualifications

• Bachelor’s degree in a technical or business-related field is preferred but not required.
• Proficient in Windows environment, working knowledge of Microsoft Office, including Outlook, Excel, TEAMS, etc.
• Collaborative attitude that thrives in a team-based environment while supporting the team as an individual contributor.
• Excellent communication (verbal and written), coordination, and teamwork skills.

Responsibilities

• Develop a general working knowledge of Chesapeake Systems, the products, services, and solutions that we represent.
• Learn and use factory selection software to select prices and provide the best equipment selection for each application based on the customers' request and bid documents (narratives, plans, and specifications)
• Assist outside sales team with generation of technical submittal documents. This includes reviewing job drawings, specifications, and equipment selections to provide technical submittal documents for review and approval prior to release of equipment.
• Work closely with customers and manufacturers to coordinate all aspects of delivery, installation assistance, start-up and warranty issues
• Learn and apply internal processes and programs to maximize customer satisfaction and increase overall productivity

Skills

Attention to detail

Mechanical aptitude

Communication skills

Windows

Microsoft Office

Education

Bachelor’s degree in a technical or business-related field

Tools

Factory selection software

Job description

Chesapeake Systems is seeking an Inside Sales - Technical Systems Support Representative to join our Distributor Products Group in Hanover, MD. This on-site role interfaces with the sales team, customers, and manufacturers to ensure accurate equipment selections and successful submittals.

The ideal candidate has strong communication and detail orientation, a technical or business background, and the ability to thrive in a fast-paced environment.