Inside Sales - Technical Systems Support Representative

Chesapeake Systems, LLC; Northern (KY); Hybrid; USD 52,000 - 75,000; Full time

Job summary

Chesapeake Systems is seeking an Inside Sales - Technical Systems Support Representative to join our Distributor Products Group in Hanover, MD. This on-site role interfaces with the sales team, customers, and manufacturers to ensure accurate equipment selections and successful submittals.

The ideal candidate has strong communication and detail orientation, a technical or business background, and the ability to thrive in a fast-paced environment.

Qualifications

• Bachelor’s degree in a technical or business-related field is preferred but not required.
• Proficient in Windows environment, working knowledge of Microsoft Office, including Outlook, Excel, TEAMS, etc.
• Collaborative attitude that thrives in a team-based environment while supporting the team as an individual contributor.
• Excellent communication (verbal and written), coordination, and teamwork skills.

Responsibilities

• Develop a general working knowledge of Chesapeake Systems, the products, services, and solutions that we represent.
• Learn and use factory selection software to select prices and provide the best equipment selection for each application based on the customers' request and bid documents (narratives, plans, and specifications)
• Assist outside sales team with generation of technical submittal documents. This includes reviewing job drawings, specifications, and equipment selections to provide technical submittal documents for review and approval prior to release of equipment.
• Work closely with customers and manufacturers to coordinate all aspects of delivery, installation assistance, start-up and warranty issues
• Learn and apply internal processes and programs to maximize customer satisfaction and increase overall productivity

Skills

Attention to detail

Mechanical aptitude

Communication skills

Windows

Microsoft Office

Education

Bachelor’s degree in a technical or business-related field

Tools

Factory selection software

Job description

Inside Sales - Technical Systems Support Representative

Chesapeake Systems, 7400 Coca Cola Drive, Hanover, Maryland, United States of America

Job Description

Posted Friday, August 14, 2026 at 4:00 AM

Do you enjoy a fast-paced environment?

Do you have strong attention to detail?

Are you motivated to grow?

Chesapeake Systems is a well-established Plumbing/Hydronic/Mechanical manufacturer's representative for the Mid-Atlantic region. We offer innovative service and product solutions to support the needs of engineers, contractors, wholesalers, and building owners. Chesapeake Systems focuses on various market segments, including residential & commercial plumbing, hydronic heating, industrial, and service.

Chesapeake Systems is looking for anInside Sales - Technical Systems support representativeto join ourDistributor Products Groupand hit the ground running. This position requires correspondence with the sales team, customers, and manufacturers. The position requires extensive knowledge in core product lines and proficiency in making equipment selections. Someonewho has great attention to detail, mechanical aptitude, people skills, the ability to work in a fast-paced environment and wants to be a part of a great team!

Essential Functions

• Develop a general working knowledge of Chesapeake Systems, the products, services, and solutions that we represent.
• Learn and use factory selection software to select prices and provide the best equipment selection for each application based on the customers' request and bid documents (narratives, plans, and specifications)
• Assist outside sales team with generation of technical submittal documents. This includes reviewing job drawings, specifications, and equipment selections to provide technical submittal documents for review and approval prior to release of equipment.
• Work closely with customers and manufacturers to coordinate all aspects of delivery, installation assistance, start-up and warranty issues
• Learn and apply internal processes and programs to maximize customer satisfaction and increase overall productivity

QUALIFICATIONS

• Bachelor’s degree in a technical or business-related field is preferred but not required.
• Proficient in Windows environment, working knowledge of Microsoft Office, including Outlook, Excel, TEAMS, etc.
• Collaborative attitude that thrives in a team-based environment while supporting the team as an individual contributor.
• Excellent communication (verbal and written), coordination, and teamwork skills.

Job Type: Full-Time 100% on site

Base Pay: $52,000 - $75,000 +based upon experience

About Us:

Chesapeake Systems is a leading HVAC/Mechanical manufacturers' representative for the Mid-Atlantic region. We offer innovative service and product solutions to support the needs of engineers, contractors, wholesalers, and building owners.

Chesapeake Systems focuses on various market segments, including commercial HVAC, PVF/Plumbing, Hydronic Heating, Industrial, and Service. Our GoodTower Services division- which services all cooling tower brands including EVAPCO, BAC, Marley, and more - is comprised of expert technicians who provide restorations, rebuilds, and repairs to extend the life of cooling tower systems and help minimize customer costs.

Chesapeake Systems, 7400 Coca Cola Drive, Hanover, Maryland, United States of America