Inside Sales - Technical Systems Support Representative

Fidelity Building Services Group; Northern (KY); Hybrid; USD 52,000 - 75,000; Full time

Job summary

Chesapeake Systems is seeking an Inside Sales - Technical Systems Support Representative to join our Distributor Products Group. The role requires interaction with the sales team, customers, and manufacturers to select equipment and prepare technical submittals.

The position emphasizes knowledge of HVAC/mechanical product lines, attention to detail, and the ability to thrive in a fast-paced environment. Base pay ranges from $52,000 to $75,000, depending on experience, with full-time on-site work.

Qualifications

• Bachelor’s degree in a technical or business-related field preferred but not required.
• Proficient in Windows environment and Microsoft Office (Outlook, Excel, TEAMS).
• Collaborative attitude; able to work in a team-based environment.
• Excellent verbal and written communication, coordination, and teamwork.

Responsibilities

• Develop a general working knowledge of Chesapeake Systems, products, services, and solutions.
• Learn and use factory selection software to select prices and equipment for each application.
• Assist outside sales with technical submittal documents from drawings, specs, and equipment selections.
• Coordinate with customers and manufacturers on delivery, installation, start-up, and warranty issues.
• Learn and apply internal processes to maximize customer satisfaction and productivity.

Skills

Windows proficiency

Microsoft Office (Outlook, Excel, TEKS

Communication skills

Teamwork

Education

Bachelor’s degree in technical or business field

Tools

Factory selection software

Job description

Inside Sales - Technical Systems Support Representative

Chesapeake Systems, 7400 Coca Cola Drive, Hanover, Maryland, United States of America

Job Description

Posted Friday, August 14, 2026 at 4:00 AM

Do you enjoy a fast-paced environment?

Do you have strong attention to detail?

Are you motivated to grow?

Chesapeake Systems is a well-established Plumbing/Hydronic/Mechanical manufacturer's representative for the Mid-Atlantic region. We offer innovative service and product solutions to support the needs of engineers, contractors, wholesalers, and building owners. Chesapeake Systems focuses on various market segments, including residential & commercial plumbing, hydronic heating, industrial, and service.

Chesapeake Systems is looking for anInside Sales - Technical Systems support representative to join ourDistributor Products Group and hit the ground running. This position requires correspondence with the sales team, customers, and manufacturers. The position requires extensive knowledge in core product lines and proficiency in making equipment selections. Someone who has great attention to detail, mechanical aptitude, people skills, the ability to work in a fast-paced environment and wants to be a part of a great team!

Essential Functions

• Develop a general working knowledge of Chesapeake Systems, the products, services, and solutions that we represent.
• Learn and use factory selection software to select prices and provide the best equipment selection for each application based on the customers' request and bid documents (narratives, plans, and specifications)
• Assist outside sales team with generation of technical submittal documents. This includes reviewing job drawings, specifications, and equipment selections to provide technical submittal documents for review and approval prior to release of equipment.
• Work closely with customers and manufacturers to coordinate all aspects of delivery, installation assistance, start-up and warranty issues
• Learn and apply internal processes and programs to maximize customer satisfaction and increase overall productivity

QUALIFICATIONS

• Bachelor’s degree in a technical or business-related field is preferred but not required.
• Proficient in Windows environment, working knowledge of Microsoft Office, including Outlook, Excel, TEAMS, etc.
• Collaborative attitude that thrives in a team-based environment while supporting the team as an individual contributor.
• Excellent communication (verbal and written), coordination, and teamwork skills.

Job Type: Full-Time 100% on site

Base Pay: $52,000 - $75,000 + based upon experience

About Us:

Chesapeake Systems is a leading HVAC/Mechanical manufacturers' representative for the Mid-Atlantic region. We offer innovative service and product solutions to support the needs of engineers, contractors, wholesalers, and building owners.

Chesapeake Systems focuses on various market segments, including commercial HVAC, PVF/Plumbing, Hydronic Heating, Industrial, and Service. Our GoodTower Services division—which services all cooling tower brands including EVAPCO, BAC, Marley, and more—is comprised of expert technicians who provide restorations, rebuilds, and repairs to extend the life of cooling tower systems and help minimize customer costs.

Chesapeake Systems, 7400 Coca Cola Drive, Hanover, Maryland, United States of America