Technical Inside Sales Specialist — Quotes, Orders & Support

Planet Group; Indianapolis (IN); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

401(k) with match

Disability insurance

Medical insurance

Vision insurance

Dental insurance

Life insurance

Paid vacation

Paid sick time

Job summary

Planet Group in Indianapolis is seeking a Technical Inside Sales Consultant to support customers by phone, email, and occasionally in person. You will prepare quotes, process orders, and coordinate with production throughout the order lifecycle.

The role requires a high school diploma and 2–3+ years in sales or customer support; a four-year degree may substitute for experience. Experience in building materials or fabrication is a plus.

Qualifications

• High school diploma or equivalent required.
• 2-3+ years of experience in a sales or customer support environment preferred.
• A four-year degree may be considered in lieu of experience.
• Experience in industrial, manufacturing, construction materials, or related environments is a plus.

Responsibilities

• Respond to customer inquiries and prepare quotes using CRM tools.
• Assist customers with scheduling, order changes, and post-order support.
• Coordinate with production and operations teams to troubleshoot issues and improve processes.
• Verify pricing and incoming material quality.
• Promote additional products and services when appropriate.
• Resolve customer concerns related to products, services, or billing.
• Maintain accurate records of customer interactions and transactions.

Skills

Customer service

Sales

CRM tools

Education

High school diploma or equivalent

Tools

CRM tools

Job description

Planet Group in Indianapolis is seeking a Technical Inside Sales Consultant to support customers by phone, email, and occasionally in person. You will prepare quotes, process orders, and coordinate with production throughout the order lifecycle.

The role requires a high school diploma and 2–3+ years in sales or customer support; a four-year degree may substitute for experience. Experience in building materials or fabrication is a plus.