Technical Inside Sales Engineer: Grow Accounts & Solve Tech

Ledgent Technology; Elk Grove Village (IL); On-site; USD 75,000 - 83,000; Full time

Job summary

Ledgent Technology in Elk Grove Village, IL is seeking an Inside Sales Engineer to grow existing accounts and identify new opportunities. You will work onsite, engage customers via phone, email, and virtual meetings, and support product applications.

Ideal candidates have a bachelor's degree, 2+ years in inside sales or technical support, strong communication, and a valid driver's license. Travel to trade shows and meetings is required.

Qualifications

• Bachelor's degree required
• 2+ years of inside sales, technical sales, account management, or customer-facing technical support experience
• Strong relationship-building and account development skills
• Experience working with customers via phone, email, virtual meetings, and CRM systems
• Technical aptitude with the ability to understand and explain product applications
• Ability to troubleshoot and provide technical support
• Strong written and verbal communication skills
• Valid driver's license and reliable transportation
• BSEE or BSME preferred

Responsibilities

• Manage and grow existing customer accounts
• Identify new sales opportunities within current and emerging accounts
• Generate leads through inside sales activities and promotions
• Respond to web leads, RFQs, sizing requests, and customer inquiries
• Recommend products based on customer application requirements
• Provide pricing, delivery, RMA, and customer service support
• Deliver technical troubleshooting and product support
• Maintain CRM records and sales activity documentation
• Prepare monthly sales reports
• Gather and share market intelligence
• Attend trade shows, customer events, and training programs

Skills

Relationship building

CRM experience

Technical explanation

Technical support

Written & verbal communication

Driver's license

Education

Bachelor's degree

BSEE or BSME preferred

Job description

Ledgent Technology in Elk Grove Village, IL is seeking an Inside Sales Engineer to grow existing accounts and identify new opportunities. You will work onsite, engage customers via phone, email, and virtual meetings, and support product applications.

Ideal candidates have a bachelor's degree, 2+ years in inside sales or technical support, strong communication, and a valid driver's license. Travel to trade shows and meetings is required.