Inside Sales Engineer – Full Time -Perm

IEEE Chicago; Elk Grove Village (IL); Sur place; USD 50 000 - 55 000; Plein temps

Résumé du poste

IEEE Chicago is seeking an Inside Sales Engineer / Technical Sales Representative to drive growth for existing customers and identify new opportunities from Elk Grove Village, IL onsite. You will partner with customers, understand product applications, and deliver technical guidance and pricing support.

The role requires a bachelor’s degree, 2+ years in sales or technical support, and strong CRM and communication skills. Travel to trade shows and meetings is occasional.

Qualifications

• Bachelor’s degree required.
• 2+ years in inside sales, technical sales, account management, or customer-facing technical support.
• Experience communicating with customers via phone, email, virtual meetings, and CRM systems.
• Technical aptitude to understand and explain product applications.
• Ability to troubleshoot and provide technical support.

Responsabilités

• Manage and grow existing customer accounts.
• Identify new sales opportunities within current and emerging accounts.
• Develop distributor relationships.
• Generate leads through inside sales activities and promotions.
• Respond to web leads, RFQs, sizing requests, and customer inquiries.
• Recommend products based on customer application requirements.
• Provide pricing, delivery, RMA, and customer service support.
• Deliver technical troubleshooting and product support.
• Maintain CRM records and sales activity documentation.
• Prepare monthly sales reports.
• Gather and share market intelligence.
• Attend trade shows, customer events, and training programs.

Connaissances

Inside sales experience

Technical sales

Account management

Customer-facing support

Relationship building

CRM systems

Technical aptitude

Troubleshooting

Communication skills

Driver’s license

Formation

Bachelor’s degree

BSEE or BSME preferred

Outils

CRM software

Description du poste

Title: Inside Sales Engineer / Technical Sales Representative

Job Classification: Full Time/Perm paid hourly

Location: Elk Grove Village IL (Onsite)

Salary: $75,000-$82,500 + 10% bonus (Hourly, Non-Exempt)

Hours: 8:30 AM - 5:00 PM

Travel: Occasional trade shows and sales meetings (must have reliable transportation and clean driving record)

Ideal Candidate Profile

• Bachelor’s degree required
• 2+ years of inside sales, technical sales, account management, or customer-facing technical support experience
• Strong relationship-building and account development skills
• Experience working with customers via phone, email, virtual meetings, and CRM systems
• Technical aptitude with the ability to understand and explain product applications
• Ability to troubleshoot and provide technical support
• Strong written and verbal communication skills
• Valid driver’s license and reliable transportation
• BSEE or BSME preferred

Core Responsibilities

• Manage and grow existing customer accounts
• Identify new sales opportunities within current and emerging accounts
• Develop distributor relationships
• Generate leads through inside sales activities and promotions
• Respond to web leads, RFQs, sizing requests, and customer inquiries
• Recommend products based on customer application requirements
• Provide pricing, delivery, RMA, and customer service support
• Deliver technical troubleshooting and product support
• Maintain CRM records and sales activity documentation
• Prepare monthly sales reports
• Gather and share market intelligence
• Attend trade shows, customer events, and training programs