Technical Electrical Inside Sales Specialist

JD Martin Company; Norcross (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

JD Martin Company in the Atlanta area seeks an Inside Sales professional to sell electrical products and solutions over the phone and by email, serving as a technical liaison and manufacturer representative. This role is based in our Norcross, GA office and requires the ability to work in a fast-paced, team-focused environment.

The ideal candidate has proven inside sales experience, strong communication skills, CRM proficiency, and the ability to interpret technical drawings and bills of

Qualifications

• High school diploma or equivalent; Bachelor's degree is a plus
• Proven experience in inside sales, preferably in the product or technical product space. Switchgear is experience is a plus
• Excellent verbal and written communication skills with ability to clearly convey information and product details
• Proficiency in CRM software and Microsoft Office Suite
• Ability to work independently and as part of a team
• Knowledge of electrical products and industry trends
• Technical aptitude for interpreting technical drawings, schematics, and bills of material
• Analytical skills to extract and synthesize relevant information from complex technical documentation

Responsibilities

• Reach out to potential customers to present electrical products and solutions
• Respond to customer inquiries, provide quotes, and negotiate pricing
• Maintain and update customer database in CRM software
• Collaborate with the sales team to meet and exceed sales targets
• Stay up-to-date on industry trends and new product offerings
• Provide excellent customer service before and after the sale
• Communicate clearly and effectively in both verbal conversations and written correspondence (emails, quotes, proposals)
• Process orders, returns, etc.
• Handle customer concerns and complaints professionally
• Review and analyze technical drawings, specifications, and bills of material to identify customer requirements and recommend appropriate solutions
• Extract critical information from project documentation to ensure accurate product selection and pricing
• Serve as the primary point of contact and inside sales representative for assigned manufacturers
• Maintain ongoing relationships with manufacturer partners, serving as their internal advocate and liaison
• Communicate new product launches, pricing updates, and strategic initiatives from manufacturers to internal sales team
• Monitor and report on manufacturer performance, market positioning, and competitive landscape
• Coordinate with manufacturers on training opportunities, promotional campaigns, and sales support materials

Skills

Inside sales experience

Switchgear experience

Communication skills

CRM proficiency

MS Office proficiency

Independent and team work

Electrical product knowledge

Technical drawing interpretation

BOM interpretation

Analytical skills

Education

High school diploma

Bachelor's degree

Tools

CRM software

Microsoft Office

Job description

JD Martin Company in the Atlanta area seeks an Inside Sales professional to sell electrical products and solutions over the phone and by email, serving as a technical liaison and manufacturer representative. This role is based in our Norcross, GA office and requires the ability to work in a fast-paced, team-focused environment.

The ideal candidate has proven inside sales experience, strong communication skills, CRM proficiency, and the ability to interpret technical drawings and bills of