Technical Customer Support Specialist - 4.5 Day Week

Wayfarer Vans; Colorado Springs (CO); In loco; USD 58.000 - 74.000; Tempo pieno

Vantaggi offerti da questo lavoro

Profit sharing

4.5-day workweek

Health insurance

Employee discounts

Descrizione del lavoro

Wayfarer Vans is seeking a Technical Customer Service Specialist in the United States (Colorado Springs area) to support customers after delivery. You will be the friendly, knowledgeable point of contact for technical questions, warranty needs and daily inquiries, ensuring confidence and continued satisfaction with their camper vans.

You will investigate recurring issues, partner with engineering, production and quality control, and contribute to long-term improvements while delivering warm,

Mansioni

• Technical troubleshooting for camper van customers
• Warranty support and answer daily questions
• Analyze recurring issues and identify root causes
• Collaborate with engineering, production and quality control to prevent issues

Descrizione del lavoro

Wayfarer Vans is seeking a Technical Customer Service Specialist in the United States (Colorado Springs area) to support customers after delivery. You will be the friendly, knowledgeable point of contact for technical questions, warranty needs and daily inquiries, ensuring confidence and continued satisfaction with their camper vans.

You will investigate recurring issues, partner with engineering, production and quality control, and contribute to long-term improvements while delivering warm,