Remote Customer Experience Specialist – Campervans

Native Campervans, LLC; Denver (CO); On-site; USD 25,003 - 35,610; Full time

Benefits offered by this job

Unlimited PTO

401k Retirement Plan

Free van use for 4 days annually

Partnership perks with outdoor companies

Job summary

Native Campervans, LLC in Denver is looking for a Customer Service Representative to communicate with customers, assist with bookings, and resolve issues during trips. The ideal candidate loves campervans and the outdoors, possesses impeccable customer service skills, and can work independently. This position offers a starting wage of $22/hour, unlimited PTO, and free use of vans annually. Join this rapidly growing outdoor company with notable career advancement opportunities.

Qualifications

• Must be able to work weekends and holidays.
• Demonstrates ability to work independently in high-stress situations.
• Impeccable customer service skills – phone, email, and text.

Responsibilities

• Handle customer-facing communication across all channels.
• Assist customers during their trips and handle complaints promptly.
• Coordinate customer pick-ups & drop-offs using internal tools.

Skills

Customer service skills

Problem-solving

Self-starter

Job description

Native Campervans, LLC in Denver is looking for a Customer Service Representative to communicate with customers, assist with bookings, and resolve issues during trips. The ideal candidate loves campervans and the outdoors, possesses impeccable customer service skills, and can work independently. This position offers a starting wage of $22/hour, unlimited PTO, and free use of vans annually. Join this rapidly growing outdoor company with notable career advancement opportunities.