Technical Customer Support & Quoting Specialist

Aerotek; Huntsville (AL); On-site; USD 52,000 - 63,000; Full time

Job summary

Aerotek in Huntsville, AL seeks a Technical Customer Service Specialist to support sales by gathering customer requirements, preparing quotes, and coordinating project and order status for custom tooling solutions used in PCB assembly and electronics manufacturing. This role emphasizes customer service and cross-team collaboration in a day-shift, office-based environment.

You will manage data entry, communicate with production, purchasing, and engineers, and assist the sales team to move

Qualifications

• Two or more years of experience in manufacturing customer service, quoting, order processing, estimating, or account coordination preferred.
• Experience documenting customer requirements and preparing quotations.
• Familiarity with interpreting technical drawings and manufacturing requirements is beneficial.
• Office-based, day-shift environment with strong data-entry responsibilities.
• Proven ability to manage multiple priorities and tasks in a professional setting.

Responsibilities

• Gather and document customer requirements for custom tooling and manufacturing solutions.
• Prepare accurate quotations based on customer specifications and pricing guidelines.
• Coordinate project and order status between customers and internal teams.
• Provide timely follow-up to customers regarding quotes, orders, changes, and delivery expectations.
• Communicate with production personnel, purchasing, and engineers to clarify requirements and resolve issues.
• Enter and maintain accurate data in internal systems, including order details and project updates.
• Support the sales team with admin and technical customer service tasks to move opportunities from quote to order.

Skills

Excel

Outlook

Data entry

Multi-tasking

Communication

Attention to detail

Manufacturing experience

No degree required

Job description

Aerotek in Huntsville, AL seeks a Technical Customer Service Specialist to support sales by gathering customer requirements, preparing quotes, and coordinating project and order status for custom tooling solutions used in PCB assembly and electronics manufacturing. This role emphasizes customer service and cross-team collaboration in a day-shift, office-based environment.

You will manage data entry, communicate with production, purchasing, and engineers, and assist the sales team to move