Technical Customer Success Manager - Remote, Equity

Vantage; New York (NY); Remoto; USD 90.000 - 130.000; Tempo integral

Benefícios oferecidos por esta vaga

Flexible PTO

Remote friendly

Meaningful equity

Health, dental and vision

Resumo da vaga

Vantage is expanding its customer success team in the United States. You will be the main post-sale contact, guiding customers through onboarding, adoption, and value reviews while driving renewal playbooks and advocating for customer needs.

This technical, product-oriented role targets customers from growth-stage startups to enterprises, focusing on FInOps and cloud-cost optimization across AWS, Azure, and GCP. Remote-friendly and equity-eligible.

Qualificações

• 3+ years in customer-centric roles (CSM or TAM) in B2B tech or SaaS.
• Experience with cloud cost optimization and FinOps concepts.
• Proven ability to manage diverse portfolios from SMB to Commercial accounts.
• Strong communication and relationship-building skills.

Responsabilidades

• Own post-sale lifecycle: onboarding, adoption, value reviews, renewals.
• Lead customer onboarding and training sessions as a trusted advisor.

Conhecimentos

Customer success

Technical account management

Cloud cost management

FinOps

Data visualization

Cloud platforms

Strong communicator

Ferramentas

AWS

Azure

GCP

Descrição da vaga

Vantage is expanding its customer success team in the United States. You will be the main post-sale contact, guiding customers through onboarding, adoption, and value reviews while driving renewal playbooks and advocating for customer needs.

This technical, product-oriented role targets customers from growth-stage startups to enterprises, focusing on FInOps and cloud-cost optimization across AWS, Azure, and GCP. Remote-friendly and equity-eligible.