Technical Customer Service & Order Specialist

Evolution Motion Solutions; Hoover (AL); On-site; USD 38,000 - 54,000; Full time

Job summary

Evolution Motion Solutions is seeking a Customer Service Specialist to serve as the primary contact for customers, handling orders, inquiries, and pricing discussions. The role collaborates with Sales and Supply Chain to ensure accurate processing from quote to payment, delivering proactive communication and high satisfaction.

The ideal candidate brings 2–5 years in customer service within technical or industrial settings and strong communication with a detail-oriented mindset.

Qualifications

• Excellent communication and written skills for customer inquiries.
• Strong problem-solving abilities with a proactive approach.

Responsibilities

• Manage the customer order process from quote to payment.
• Respond to inquiries via phone, email, or chat and research to resolve issues.
• Coordinate with Sales and Supply Chain to ensure accurate orders and updates.

Skills

Communication skills

Problem solving

Relationship building

Product knowledge

Vendor websites

Multitasking

Attention to detail

Education

Bachelor's degree in Industrial Distribution

Job description

Evolution Motion Solutions is seeking a Customer Service Specialist to serve as the primary contact for customers, handling orders, inquiries, and pricing discussions. The role collaborates with Sales and Supply Chain to ensure accurate processing from quote to payment, delivering proactive communication and high satisfaction.

The ideal candidate brings 2–5 years in customer service within technical or industrial settings and strong communication with a detail-oriented mindset.