Technical CSR I — Growth, Solutions & Training in Houston

Schlumberger; Houston (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company matching

Career growth opportunities

Job summary

ChampionX is now part of SLB. SLB seeks a Technical Customer Service Representative I in Houston, TX, to quote solutions, support Outside Sales with technical answers, and manage orders. The role links sales, engineering, and manufacturing to drive growth in valve solutions.

You will train clients, communicate feedback for product development, and uphold safety and continuous improvement in a CI-driven environment. Local candidates in Houston preferred.

Qualifications

• Bachelor’s degree in Mechanical, Industrial or Chemical Engineering; or equivalent technical sales and customer service experience.
• 2 years of technical sales experience with similar control valve products.
• Proficient experience in sales and ERP system software.
• Proficient in MS Windows, Word, Excel, and PowerPoint.
• 1 year experience in control valve sizing program.
• Strong technical solution and development skills.
• Excellent interpersonal and communication skills.
• Experience in negotiations and export control regulations.
• 2 years of project management and customer presentations.

Responsibilities

• Identify and quote the appropriate technical solution to meet the customer requirements.
• Enable growth by providing quotations, technical answers/solutions, and order management support.
• Liaison with sales, engineering, manufacturing, and external representatives to optimize business.
• Support all customer service functions and assist as needed.
• Generate new business and ensure growth of existing accounts.
• Provide technical training to clients and employees.
• Communicate customer feedback for future product development.
• Manage internal and external resources to ensure quotes are accurate and on time.
• Participate in Lean events with CI involvement.
• Report unsafe acts or conditions as noticed.

Skills

Technical sales

Customer service

ERP proficiency

MS Office

Control valve sizing

Negotiation

Export control

Project management

Education

Bachelor’s degree in engineering

Tools

Oracle sales platform

Quoting software

Excel

PowerPoint

Job description

ChampionX is now part of SLB. SLB seeks a Technical Customer Service Representative I in Houston, TX, to quote solutions, support Outside Sales with technical answers, and manage orders. The role links sales, engineering, and manufacturing to drive growth in valve solutions.

You will train clients, communicate feedback for product development, and uphold safety and continuous improvement in a CI-driven environment. Local candidates in Houston preferred.