Technical CSR: Problem Solver, Growth Driver

Swagelok Northwest (US); Portland (OR); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Paid training

Health and Dental Insurance

401(k) program with company match

Tuition Reimbursement

Paid volunteer time

Job summary

Swagelok Northwest (US) in Portland, Oregon is seeking a motivated Customer Service Representative who will ensure customer satisfaction by processing orders, responding to inquiries, and resolving concerns.

The ideal candidate will have experience in a technical industry and possess strong communication and problem-solving skills. This full-time position offers a reliable schedule and comprehensive benefits including health insurance, performance bonuses, and ample paid time off.

Qualifications

• 2 plus years of customer service experience.
• Experience in fluid system technologies is a plus.

Responsibilities

• Process orders received through various methods to ensure accuracy.
• Provide technical information to assist customers in identifying options.
• Communicate professionally with internal and external customers.

Skills

Communication

Problem-solving

Attention to detail

Excellent written and verbal skills

Education

Bachelor’s degree or equivalent work experience

Tools

Microsoft Office Suite

Order entry system

Job description

Swagelok Northwest (US) in Portland, Oregon is seeking a motivated Customer Service Representative who will ensure customer satisfaction by processing orders, responding to inquiries, and resolving concerns.

The ideal candidate will have experience in a technical industry and possess strong communication and problem-solving skills. This full-time position offers a reliable schedule and comprehensive benefits including health insurance, performance bonuses, and ample paid time off.