Technical Communications Lead: UX, Design & Documentation

Info Origin Inc; Mississippi; On-site; USD 65,000 - 90,000; Full time

Job summary

Info Origin Inc. seeks a Technical Communications Specialist in Mississippi to support client communications, documentation, and digital design across print and digital channels.

The role blends technical writing, project coordination, and visual communications to ensure brand consistency and accessible materials. Responsibilities include developing deployment guides, maintaining end-user docs, and creating dashboards.

Qualifications

• Bachelor’s degree or higher in related field (such as Information Services, English, Communications, etc.)
• 7+ years of effective communication, organizational, and time management skills.
• Strong writing, editing, and visual communication skills; adaptive style for different platforms and audiences.
• Proficiency in process optimization and internal documentation.
• Ability to work independently as well as collaboratively within a team.
• Professional experience in graphic design, digital media, or communications (5–7 years).
• Tools: Microsoft Office Suite (PowerPoint, Excel, Word), Adobe Creative Cloud (Illustrator, Photoshop, InDesign), Microsoft SharePoint, Microsoft Teams, Adobe Workfront, Google Workspace, Smartsheet, Confluence, Lucidchart, SAP Business Network.

Responsibilities

• Assist the PMO and agency divisions with tasks and documentation for new and ongoing projects.
• Partner with staff, editors, writers, IT, and external vendors to manage projects from concept through delivery.
• Lead cross-functional meetings to discuss projects, tasks, and process documentation.
• Internal and external agency communications, both written and verbal.
• Assist in developing and executing strategic communications plans that integrate both digital and offline tactics.
• Coordinate timelines, resources, and workflows to ensure high-quality, on-time deliverables.
• Develop dashboards and monitoring tools for users to track project and/or task progress.
• Concept, design, and produce print and digital collateral – such as infographics, presentations, whitepapers, eBooks, etc.

Skills

Effective communication

Time management

Writing and editing

Visual communication

Team collaboration

Graphic design

Digital media

Education

Bachelor’s degree or higher in related field

Tools

Microsoft Office Suite

Adobe Creative Cloud

SharePoint

Microsoft Teams

Adobe Workfront

Google Workspace

Smartsheet

Confluence

Lucidchart

SAP Business Network

Job description

Info Origin Inc. seeks a Technical Communications Specialist in Mississippi to support client communications, documentation, and digital design across print and digital channels.

The role blends technical writing, project coordination, and visual communications to ensure brand consistency and accessible materials. Responsibilities include developing deployment guides, maintaining end-user docs, and creating dashboards.