Technical Writer 2 - 4P/143

4P Consulting Inc.; Birmingham (AL); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading consulting firm seeks a Communications and Documentation Specialist to support their Data Analytics Team. This role involves developing high-quality technical documentation, creating engaging content, and ensuring knowledge transfer across teams. Ideal candidates will have experience in technical writing and proficiency in tools like Power BI and Microsoft Office.

Qualifications

• 1-3 years in technical writing or related field.
• Experience in creating engaging and clear written communications.
• Familiarity with data analytics and application development concepts.

Responsibilities

• Compose and review technical documentation for software applications.
• Develop PowerPoint presentations and video content for project showcases.
• Synthesize user feedback to enhance content quality.

Skills

Technical Writing

Editing

Time Management

Organizational Skills

Problem Solving

Interpersonal Skills

Education

Bachelor's degree in Technical Communication

Bachelor's degree in Computer Science

Tools

Microsoft Office Suite

Power BI

Video Editing Software

Job description

Communications and Documentation Specialist

Position Overview

The Southern Company Power Delivery Data Analytics Team is seeking a Communications and Documentation Specialist to support internal communications and technical documentation efforts. This role plays a key part in developing and maintaining high-quality technical content, engaging internal audiences, and ensuring seamless knowledge transfer across teams.

Key Responsibilities

• Technical Documentation & Knowledge Management

  • Compose and review technical documentation and user guides for internal software applications and analytics dashboards.
  • Maintain and update existing knowledge base articles ahead of fix version releases.

• Content Creation & Communication

  • Develop compelling PowerPoint presentations and video content to showcase new applications, features, and benefits.
  • Draft clear and effective emails and newsletters to communicate updates, changes, or announcements related to technical projects.
  • Compose concise technical one-pagers for executive leadership.

• User Research & Website Management

  • Research and synthesize user feedback to enhance content quality and effectiveness.
  • Support website maintenance and content development, ensuring accuracy and clarity.

Required Qualifications

• Experience: 1-3 years in technical writing (specifically in end-user product documentation) or a related field.
• Writing & Editing: Strong ability to create engaging written communications with a superior understanding of language and grammar (APA and MLA experience preferred).
• Technical Proficiency: Familiarity with data analytics, Power BI, and application development concepts.
• Soft Skills: Excellent time management, organizational, and problem-solving skills.
• Interpersonal Skills: Ability to build relationships and collaborate effectively across all levels of the organization.
• Software Expertise: Proficiency in Microsoft Office Suite, particularly PowerPoint and SharePoint.

Preferred Qualifications

• Education: Bachelor's degree in Technical Communication, Computer Science, or a related field.
• UX/UI Knowledge: Familiarity with standard UX/UI principles.
• Video Editing: Proficiency in video editing software, including Camtasia, Premiere Pro, and After Effects.