Senior Technical Communications and Creative Services Lead

Lancesoft; Jackson (MS); On-site; USD 83,000 - 104,000; Full time

Job summary

Lancesoft seeks a Technical Communications and Creative Services Specialist to support PMO and agency divisions in Jackson, MS. The role spans project coordination, content creation, and technical writing across digital and print collateral.

The position focuses on developing accessible content, managing campaigns, and sustaining documentation standards to ensure consistency and impact for state and agency initiatives.

Qualifications

• Bachelor’s degree or higher in related field (such as Information Services, English, Communications, etc.)
• Effective communication, organizational, and time management skills.
• 7+ years Strong writing, editing, and visual communication skills;adaptive style for different platforms and audiences.
• 7+ years Proficiency in process optimization and internal documentation.
• 7 years Ability to work independently as well as collaboratively within a team.
• 7 years Professional experience in graphic design, digital media, or communications.
• 5-7 years Tools: Microsoft Office Suite (PowerPoint, Excel, Word), Adobe Creative Cloud (Illustrator, Photoshop, InDesign), Microsoft SharePoint, Microsoft Teams, Adobe Workfront, Google Workspace, Smartsheet, Confluence, Lucidchart, SAP Business Network.

Responsibilities

• Assist the PMO and agency divisions with tasks and documentation for new and ongoing projects.
• Partner with staff, editors, writers, IT, and vendors to manage projects from concept through delivery.
• Lead cross-functional meetings to discuss projects, tasks, and process documentation.
• Internal and external agency communications, both written and verbal.
• Assist in developing and executing strategic communications plans that integrate both digital and offline tactics.
• Coordinate timelines, resources, and workflows to ensure high-quality, on-time deliverables.
• Develop dashboards and monitoring tools for users to track project and/or task progress.

Skills

Effective communication

Organizational skills

Time management

Writing

Editing

Visual communication

Graphic design

Project coordination

Independent work

Team collaboration

Education

Bachelor’s degree or higher in related field

Tools

Microsoft Office

Adobe Creative Cloud

SharePoint

Microsoft Teams

Adobe Workfront

Google Workspace

Smartsheet

Confluence

Lucidchart

SAP Business Network

Job description

Lancesoft seeks a Technical Communications and Creative Services Specialist to support PMO and agency divisions in Jackson, MS. The role spans project coordination, content creation, and technical writing across digital and print collateral.

The position focuses on developing accessible content, managing campaigns, and sustaining documentation standards to ensure consistency and impact for state and agency initiatives.