Technical Communications and Creative Services-Jackson MS-Onsite

Info Origin Inc; Jackson (MS); On-site; USD 28,000 - 34,000; Full time

Job summary

Info Origin Inc in Jackson, MS is seeking an experienced Technical Communications & Creative Services Specialist to support agency communications, graphic design, technical documentation, project coordination, and UX/UI design initiatives. The role emphasizes clear, accessible digital and print materials and maintaining thorough project records.

You will collaborate with cross-functional teams, ensure WCAG-compliant accessibility, and contribute to branding, templates, and knowledge management

Qualifications

• Bachelor's degree or higher in Communications, English, Information Services, or a related field.
• 7+ years of experience in communications, technical writing, documentation, and process improvement.
• 5-7 years of experience in graphic design, digital media, or communications.
• Proficiency in Microsoft Office, Adobe Creative Cloud, SharePoint, Teams, Smartsheet, Confluence, Lucidchart, Adobe Workfront, and Google Workspace.
• Excellent writing, editing, organizational, communication, and project coordination skills.

Responsibilities

• Develop and design presentations, infographics, publications, digital content, and other communication materials.
• Create and maintain technical documentation, user guides, training materials, and operational procedures.
• Support project coordination, communications planning, stakeholder meetings, timelines, and deliverables.
• Maintain document repositories, version control, templates, and records using SharePoint, Smartsheet, and related tools.
• Prepare and maintain compliance documentation, including Advanced Planning Documents (APDs) and Operational APDs (OAPDs).
• Collaborate with UX/UI teams to improve application usability, navigation, and user experience.
• Ensure brand consistency, document accuracy, and digital accessibility in accordance with WCAG guidelines.
• Support document digitization, information governance, and continuous process improvement.

Skills

Writing

Editing

Organizational skills

Communication

Project coordination

Education

Bachelor's degree or higher in Communications, English, Information Services, or related field

Tools

Microsoft Office

Adobe Creative Cloud

SharePoint

Teams

Smartsheet

Confluence

Lucidchart

Adobe Workfront

Google Workspace

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Technical Communications and Creative Services-Jackson MS-Onsite

Jackson, MS, US

3 days ago Requisition ID: 2296

Salary Range: $20.00 To $25.00 Hourly

We are seeking an experienced Technical Communications & Creative Services Specialist to support agency communications, graphic design, technical documentation, project coordination, and UX/UI design initiatives. The role involves creating clear, engaging, and accessible digital and print materials while maintaining project documentation, supporting compliance requirements, and collaborating with cross-functional teams.

Key Responsibilities

Develop and design presentations, infographics, publications, digital content, and other communication materials.

Create and maintain technical documentation, user guides, training materials, and operational procedures.

Support project coordination, communications planning, stakeholder meetings, timelines, and deliverables.

Maintain document repositories, version control, templates, and records using SharePoint, Smartsheet, and related tools.

Prepare and maintain compliance documentation, including Advanced Planning Documents (APDs) and Operational APDs (OAPDs).

Collaborate with UX/UI teams to improve application usability, navigation, and user experience.

Ensure brand consistency, document accuracy, and digital accessibility in accordance with WCAG guidelines.

Support document digitization, information governance, and continuous process improvement.

Required Qualifications

Bachelor's degree or higher in Communications, English, Information Services, or a related field.

7+ years of experience in communications, technical writing, documentation, and process improvement.

5-7 years of experience in graphic design, digital media, or communications.

Proficiency in Microsoft Office, Adobe Creative Cloud, SharePoint, Teams, Smartsheet, Confluence, Lucidchart, Adobe Workfront, and Google Workspace.

Excellent writing, editing, organizational, communication, and project coordination skills.

Preferred Qualifications

Experience with UX/UI design, WCAG accessibility standards, and technology implementation projects.

Familiarity with information systems, cloud technologies, and data analysis.

Experience developing communications for child welfare programs.