Strategic Technical Communications Specialist

Percent; Mississippi; Sur place; USD 70 000 - 95 000; Plein temps

Résumé du poste

Percent in Jackson, MS is seeking a Technical Communications & Creative Services Specialist to support its Communications Department and MIS Division onsite. The role blends strategic communications, design, technical writing, and documentation across CCWIS and related applications.

You will develop content for print and digital platforms, ensure accessibility, and collaborate with editors, developers, business analysts, and vendors to deliver high‑quality materials and documentation throughout

Qualifications

• Bachelor's degree or higher in a related field such as Information Services, English, or Communications.
• Proven ability to write, edit, and format technical content for diverse audiences.
• Experience with graphic design, digital media, and documentation practices.
• Ability to coordinate projects, manage timelines, and collaborate with cross-functional teams.
• Familiarity with accessibility standards (WCAG) and information governance concepts.
• Proficiency with collaboration and document management tools listed in the duties.
• Experience supporting public-sector or government information systems is a plus.

Responsabilités

• Coordinate PMO documentation, planning, and reporting across divisions.
• Create and maintain print and digital communications collateral and content.
• Develop user guides, manuals, online help, and knowledge base materials.
• Establish and govern document repositories, versioning, and naming conventions.
• Prepare CCWIS-related documentation and ensure regulatory compliance.

Connaissances

Technical writing

Graphic design

Project coordination

Digital media

Content development

Information governance

UX design

WCAG accessibility

Formation

Bachelor's degree

Outils

MS Office

Adobe Creative Cloud

SharePoint

Microsoft Teams

Confluence

Adobe Workfront

Smartsheet

Google Workspace

Lucidchart

SAP Business Network

Description du poste

Percent in Jackson, MS is seeking a Technical Communications & Creative Services Specialist to support its Communications Department and MIS Division onsite. The role blends strategic communications, design, technical writing, and documentation across CCWIS and related applications.

You will develop content for print and digital platforms, ensure accessibility, and collaborate with editors, developers, business analysts, and vendors to deliver high‑quality materials and documentation throughout