Senior Digital Communications & UX Specialist - Onsite

System Soft Technologies

Jackson (MS)

On-site

USD 55,000 - 75,000

Full time

8 hours ago

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Job summary

System Soft Technologies in Jackson, MS is seeking a Technical Communications & Creative Services Specialist / Digital Communications & UX Specialist for a 12+ month onsite contract. You will partner with staff across departments to manage projects from concept to delivery, create engaging digital assets, ensure accessibility, and support campaigns with analytics.

The ideal candidate has a strong background in technical writing, graphic design, and UX, plus proficiency with Adobe Creative Cloud,

Qualifications

Bachelor’s degree or higher in related field (Information Services, English, Communications, etc.)
7+ years of experience in technical writing and communications
Strong editing and visual communication skills, adaptable for different platforms
Proficiency in process optimization and internal documentation
Ability to work independently and in teams
Experience in graphic design, digital media, or communications
Experience with MS Office, Adobe Creative Cloud, SharePoint, Teams, and collaboration tools
Experience with WCAG accessibility standards
Experience with information systems, cloud tech, data analysis, or tech implementation projects
Knowledge of UX design

Responsibilities

Partner with staff, editors, writers, IT, and external vendors to manage projects from concept through delivery.
Lead cross-functional meetings to discuss projects, tasks, and process documentation.
Internal and external agency communications, both written and verbal.
Assist in developing and executing strategic communications plans integrating digital and offline tactics.
Coordinate timelines, resources, and workflows to ensure high-quality, on-time deliverables.
Develop dashboards and monitoring tools for users to track project progress.
Concept, design, and produce print and digital collateral following brand standards.
Manage content for websites, social media, and other digital assets.
Support campaigns, monitor trends, analyze performance, track metrics.
Contribute fresh ideas to enhance audience engagement and organizational visibility.
Ensure deliverables meet WCAG accessibility standards