Technical Business Systems Analyst 2

Cullerton Group; United States; Remote; USD 66,770 - 95,097; Full time

Benefits offered by this job

Full benefits (vision, dental, health insurance, 401k, holiday pay)

Competitive pay

Long-term growth potential

Job summary

A technology services firm has a new opportunity for a Technical Business Systems Analyst 2. This fully remote position requires supporting Salesforce communities for dealer services. The ideal candidate has a Bachelor's degree in IT and 2–4 years of Salesforce experience. The role involves troubleshooting, data integrity, and user satisfaction across platforms.

Qualifications

• 2–4 years of experience supporting Salesforce platforms.
• Excellent communication skills and problem-solving abilities.
• Familiarity with APIs, middleware, and Heroku integration.

Responsibilities

• Serve as the primary support contact for Salesforce communities.
• Analyze and troubleshoot Salesforce functionality and data flows.
• Collaborate with teams to resolve platform and data challenges.

Skills

Salesforce Support

Troubleshooting

Analytical skills

Education

Bachelor's degree in IT, Computer Science, or related field

Tools

Salesforce

Job description

This range is provided by Cullerton Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$58.75/hr – $58.75/hr

Cullerton Group has a new opportunity for a Technical Business Systems Analyst 2. The work will be done 100% remotely within the U.S. This is a long‑term position that can lead to permanent employment with our client. Compensation is $58.75/hr + full benefits (vision, dental, health insurance, 401k, and holiday pay).

Job Summary

We are seeking a skilled and proactive Salesforce Support Analyst to provide technical support for Salesforce communities that enable Prioritized Service Events (PSE) for our dealer network. This role ensures seamless functionality, data integrity, and user satisfaction across Aftermarket Sales (ASC) and Aftermarket Marketing (AMC) platforms. You’ll play a key role in supporting cross‑functional teams and maintaining stable, integrated Salesforce environments.

Key Responsibilities

• Serve as the primary support contact for Salesforce communities delivering PSE services to dealers.
• Analyze and troubleshoot Salesforce functionality, data flows, and integrations.
• Collaborate with internal and external teams to resolve platform and data challenges.
• Provide timely updates to stakeholders and users on open tickets.
• Support dealers and end users to ensure satisfaction and issue resolution.

Required Qualifications

• Bachelor’s degree in IT, Computer Science, or related field.
• 2–4 years of experience supporting Salesforce platforms.
• Excellent communication, analytical, and problem‑solving skills.

Preferred Qualifications

• Advanced Salesforce Administrator or Platform Developer I certification.
• Experience with Salesforce Communities or Experience Cloud.
• Familiarity with APIs, middleware, and Heroku integration.

Why This Role?

This position offers the opportunity to work in a fully remote, high‑impact Salesforce support role supporting dealer‑facing applications for a global industry leader. Cullerton Group provides a professional environment, competitive pay, and long‑term growth potential through strong client partnerships.

Seniority level

Mid‑Senior level

Employment type

Contract

Job function

• Information Technology
• Industries: Agriculture, Construction, Mining Machinery Manufacturing