- Identify and document business requirements for application features and enhancements.
- Create technical documentation, such as business requirements and functional requirements by working with technical staff, managers and end-users.
- Perform, analyze, and document gap analysis.
- Participate in the development of documentation for end users.
- Conduct and coordinate training as assigned.
- Assist with application program testing, and quality assurance as required.
- Act as a liaison between business users and the technical staff to write and assess new business requirements.
Requirements
- Bachelor’s degree in related field, or equivalent combination of education, training and on-the-job experience.
- 2-5 years of software application testing experience.
- 2-5 years of technical documentation creation experience.
- 1 – 3 years of experience in a similar position.
- Proficient with MS Office Suite.
- Ability to maintain a high level of confidentiality.
- Experience with Jira, Tempo, Confluence, and Smartsheets desired.
Core Competencies
Demonstrates expertise in identifying and documenting business requirements, creating technical documentation, and performing gap analysis. Proficient in application testing and quality assurance while effectively liaising between business users and technical staff.
Highest-signal resume keywords
- Business Requirements Documentation
- Technical Documentation Creation
- Software Application Testing
- Gap Analysis
- Proficiency in MS Office Suite
ATS Optimization Keywords
Hard Skills
- Business Requirements
- Functional Requirements
- Gap Analysis
- Application Testing
- Quality Assurance
Soft Skills
- Confidentiality
- Communication
Industry Keywords
- Technical Documentation
- End User Training
- Liaison
Tools & Technologies
- Jira
- Tempo
- Confluence
- Smartsheets