- Partner with business stakeholders to gather, analyze, and document comprehensive requirements
- Research existing system functionality, database structures, and data flows to inform technical solutions and business decisions
- Serve as the primary owner and maintainer of the data source inventory — mapping products to their underlying data sources, tracking changes, and ensuring accuracy as the product portfolio grows
- Lead solution design and analysis by translating complex business requests into actionable technical requirements
- Create detailed, system-specific functional requirements and technical documentation
- Lead requirement walkthrough sessions with IT teams to ensure clear understanding and alignment
- Serve as connection between sales, customers, business stakeholders, and technical teams throughout the development process — translating in both directions
- Write and run SQL queries across multiple databases to investigate data behavior, validate requirements, and support QA efforts
- Proactively identify potential issues and recommend solutions to prevent project delays
- Maintain critical project documentation and ensure accuracy throughout the SDLC
- Other duties as assigned
Requirements
- Bachelor’s degree required
- 3+ years of experience in Business Analyst or Business Systems Analyst role
- Proven experience writing SQL queries across multiple databases (SQL Server, Oracle)
- Strong analytical and problem‑solving capabilities with keen attention to detail
- Demonstrated ability to translate complex technical concepts for non‑technical audiences — and business requirements for technical teams
- Proficiency with JIRA and Confluence for project management and documentation
- Experience working effectively in both Agile/Scrum and Waterfall methodologies
- Excellent written and verbal communication skills — comfortable engaging directly with customers and sales teams
- Adaptable and flexible approach to changing project requirements and priorities
- Proactive mindset with ability to anticipate challenges and drive solutions
- Familiarity with AI‑powered tools and platforms for work optimization
- Mortgage industry knowledge strongly preferred
- Experience with ETL tools (Alteryx) or data visualization tools (Tableau)
- Basic Python knowledge
- Familiarity with data source mapping or system integration documentation
Core Competencies
Demonstrates expertise in gathering and analyzing business requirements, translating complex concepts between technical and non‑technical stakeholders, and maintaining accurate project documentation throughout the SDLC. Proficient in SQL query writing and familiar with Agile/Scrum and Waterfall methodologies, with a strong focus on problem‑solving and adaptability.
Highest‑signal resume keywords
- SQL Query Writing
- Business Analysis
- Agile/Scrum Methodologies
- JIRA and Confluence Proficiency
- Mortgage Industry Knowledge
ATS Optimization Keywords
Hard Skills
- SQL Server
- Oracle
- Data Source Mapping
- ETL Tools
- Data Visualization Tools
- Basic Python Knowledge
Soft Skills
- Analytical Skills
- Problem‑Solving
- Communication Skills
- Adaptability
- Proactive Mindset
Industry Keywords
- Mortgage Industry
- SDLC
- System Integration Documentation
- AI‑Powered Tools
Tools & Technologies
- JIRA
- Confluence
- Alteryx
- Tableau